Ashok Kumar Email & Phone Number

Mumbai, Mh, In

Gurugram, Haryana, India

• Led multiple large-scale RFID projects, including appx ₹10+ Cr implementation at Adani (MIAL) T2 Airport, Mumbai, coordinating across technical and functional teams.• Worked closely with commercial team, solution architects, and global support teams to align project efforts and maintain customer satisfaction.• Managed system integrator and subcontractors to ensure timely project execution and quality delivery, while adhering to client requirements.• Delivered comprehensive project documentation, including detailed work plans, schedules, and status reports to senior management and stakeholders.• Proactively identified and mitigated risks, ensuring project goals were met within agreed timelines and budgets.• Led successful execution of projects in EAS AM/RFID, IAS, Fire, IPCCTV, ACS, PCS, and GPS for major clients like Wal-mart, Zara Inditex, Marks and Spencer, H&M, Samsung and others.• Managed customer complaints with a 48-hour TAT, maintaining an outstanding track record and receiving awards for several consecutive quarters.• Responsible for AMC customer support, spare material forecasting, and ensuring optimal stock levels.