* Manage , maintain , monitor availability & security of MODEE data center services & infrastructure.* provide recommendations regarding IT Department requirements of new technologies, justify needs & estimating the expected cost .*prepare IT proposal request documents, evaluate bidders proposals though technical committees.* follow-up IT project plans progress & provide performance development team with the needed reports.* Manage IT Daily issues & end users… Show more * Manage , maintain , monitor availability & security of MODEE data center services & infrastructure.* provide recommendations regarding IT Department requirements of new technologies, justify needs & estimating the expected cost .*prepare IT proposal request documents, evaluate bidders proposals though technical committees.* follow-up IT project plans progress & provide performance development team with the needed reports.* Manage IT Daily issues & end users supports requests to maintain IT Performance key indicators, Procedures & reduce corrective actions as much as possible.* Follow up Service Level Agreements , hardware warranties , maintenance contracts. Show less

• Monitor and troubleshoot windows servers , Microsoft Products and services : Microsoft Exchange 2003 , Active directory, SQL 2005 .• Monitor and administrate backup jobs using Symantec backup solution .• Support other government entities.

• System administrator of the Company :- Internet & email.• Microsoft Trainer .•implement new Customers Systems projects & Support their existing systems : -Windows Servers , Microsoft Exchange 2000 , Microsoft ISA (2000) , Active directory