Ashraf Farouk Email & Phone Number

Cairo

Participates in pre-flight briefings to discuss flight details, weather, and service plans.Performs pre-flight safety checks.Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.Ensures food, beverages, and other supplies are on board and sufficiently stocked.Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.Delivers in-flight food and beverage services, collecting payment as required.Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.Assists passengers with safe and efficient exit of the aircraft.Prepares flight reports.Maintains current awareness and knowledge of established airline safety and security guidelines.Performs other related duties as assigned.

Cairo, Egypt

Participates in pre-flight briefings to discuss flight details, weather, and service plans.Performs pre-flight safety checks.Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.Ensures food, beverages, and other supplies are on board and sufficiently stocked.Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.Delivers in-flight food and beverage services, collecting payment as required.Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.Assists passengers with safe and efficient exit of the aircraft.Prepares flight reports.Maintains current awareness and knowledge of established airline safety and security guidelines.Performs other related duties as assigned.

Cairo, Egypt

Participates in pre-flight briefings to discuss flight details, weather, and service plans.Performs pre-flight safety checks.Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.Ensures food, beverages, and other supplies are on board and sufficiently stocked.Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.Delivers in-flight food and beverage services, collecting payment as required.Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.Assists passengers with safe and efficient exit of the aircraft.Prepares flight reports.Maintains current awareness and knowledge of established airline safety and security guidelines.Performs other related duties as assigned.

Cairo, Egypt

Respond promptly to customer inquiries.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle customer and service inquiries.Manage customers' accounts.Follow up on customer interaction.

Cairo, Egypt

Participates in pre-flight briefings to discuss flight details, weather, and service plans.Performs pre-flight safety checks.Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.Ensures food, beverages, and other supplies are on board and sufficiently stocked.Greets passengers, assists with prompt location of seat assignments, and ensures all carry-on luggage and personal items are properly stowed in overhead or under-seat storage.Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.Delivers in-flight food and beverage services, collecting payment as required.Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)Responds to any in-flight emergencies by providing necessary assistance to passengers including administering emergency first aid and completing reports on any injuries or incidents.Assists passengers with safe and efficient exit of the aircraft.Prepares flight reports.Maintains current awareness and knowledge of established airline safety and security guidelines.Performs other related duties as assigned.

Cairo, Egypt

undertaking research and planning tourspreparing and giving presentationsoffering sightseeing adviceorganising and leading excursionsproblem solvingtranslating and interpretingtransporting and accompanying tourists.

Hurghada, Al Bahr Al Ahmar, Egypt

Answers incoming calls.Directs call to guest rooms, staff, or departments through the switchboard or PBX system.Places outgoing calls.Receives guest messages and deliver the same to the guest.Logs all wake-up call requests and performs wake-up call services.Provides information about hotel services to guests.Understand the telephone operator board or PBX switchboard operations.Provides paging services for hotel guests and employees.Knows what action to take when an emergency call is required.Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.Assists in reporting telephone equipment or service complaints and problems.Following telephone etiquette (! Must read).Trains or assists wit training new telephone operators in performance of job duties.To be fully aware of and adhere of health and safety, fire and bomb threat procedures.Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.Must be polite and courteous while answering the phone.Open and close telephone functionality on the hotel front office software.Keep records of calls placed and received by all departments and recording the call charges.Setup conference calls in different locations and time zones.Update directory information on the front office software.Provide relay service for hearing-impaired guests.Provides a paging service for hotel guests and employees. Process guest wake-up calls.