📊 Data Visualization Expert🔍 Presenting data in visually appealing reports and dashboards to simplify complex topics for better understanding.💡 Proficient in utilizing Einstein Analytics to develop and design captivating dashboards. Skilled in leveraging SAQL to overcome widget limitations and enhance data representation.⚠️ Risk Data Analyst🔒 Providing deployment, training, and change management support to business users. Collaborating with CRM system developers to maintain, create, and update user roles, security, profiles, and workflow rules.💼 Financial Analysis Specialist💰 Managing revenue, pricing, forecasting, profitability (P&L), revenue recognition, reporting, and dashboard development. Bringing insight through comprehensive financial analysis.🌐 Global Trainer and Collaborator🚀 Conducting Salesforce and project lifecycle training sessions across diverse geographical locations within Sapient. Actively participating in GCRO initiatives, creating reports to manage risk effectively.🤝 Sales Support Integration📈 Collaborating closely with the sales support team to manage leads, campaigns, and win/loss reporting. Enhancing sales strategies through insightful data analysis.

→ Initially, I started working on Ad-hoc reporting requests and soon started delivering Independently. I have worked meticulously, and independently to ensure the smooth delivery of all deliverables assigned to me during this period. → I handle the entire Publicis Sapient's Growth deliverables and work as lead of four team members. I own the development and updates of critical analytical reports (Tableau CRM). Stakeholder experience for the same has been phenomenal. I have consistently delivered on timelines (without ever failing on my tasks), cancelled my planned leaves/ holidays/ public holidays, and worked additional hours regularly and on weekends. → On 360, worked diligently to support the 360° success team and the business by helping them with their reporting needs, Always supported our other team members in the cases queue, to run smoothly. → 378 reports and 47 dashboards were created in 360 during this period. → 38 dashboards have been created in TCRM.→ Always given my availability to the teams, especially in resolving their queries/doubts / Issues and training / ramping up team members (training Amit on Einstein Analytics coding and business knowledge in Growth).Impact & Project outcome: I'm continuously performing and working for multiple weeks/every day to ensure we deliver accurate and used Analysis to the Growth team and created a dashboard SalesCube which is now being used by the company's top leadership.

Responsible for managing and customizing the Salesforce CRM platform to meet the specific needs ofboth healthcare and employment domains. This involved configuring Salesforce settings such as usermanagement (users, roles, and profiles), and creating and managing accounts, contacts, and custom objects.Tailored record types, picklists, sharing rules, and page layouts to ensure that the platform supported keybusiness functions like patient management in healthcare and candidate data handling in employmentscreening.Conducted thorough database testing to ensure that the data stored within the Salesforce CRM systemwas accurate, consistent, and secure. This involved validating that data from various inputs (such aspatient records in healthcare or candidate details in Pre-Employ) was correctly stored, retrieved, andupdated in the database without errors or anomalies.Tested APIs integrated into the CRM systems, ensuring seamless communication between externalsystems and the Salesforce platform. This was crucial for Pre-Employ, where third-party APIs were usedfor background checks, as well as for healthcare systems where external health record systems wereintegrated. Verified the correctness, reliability, and security of data exchanges between the CRM andexternal services.Conducted sanity tests to ensure that major functionalities of the Salesforce platform were workingafter customization or integration changes. This involved quick checks to confirm that the corefeatures of both TailorMadeHealth and Pre-Employ systems functioned as expected, minimizing risksbefore deeper testing phases.Performed functional testing to ensure that all features of the customized Salesforce applications metthe specified requirements. Responsible for conducting regression tests to ensure that newly added functionalities or system updates did not negatively impact the existing features.

Responsible for creating detailed test cases to validate the functionalities of the FlashShop platform.This included writing test strategies tailored to the e-commerce domain, covering both functional andnon-functional requirements. Test cases were developed for different aspects like user authentication,shopping cart functionality, payment processing, and order management. Ensured comprehensivecoverage to capture all possible scenarios for effective testing.Analyzed existing workflows and provided insights to optimize the testing process. This includedidentifying inefficiencies in manual or automated testing and recommending the implementation ofnew tools or methodologies to improve the overall quality assurance (QA) process. The goal was to enhance the speed and accuracy of testing, ensuring quicker deployment cycles with fewer defects.Performed hands-on quality assurance testing of the software deployed in the FlashShop system. Thisincluded functional testing, regression testing, performance testing, and security testing to ensure thee-commerce platform's robustness. Responsibilities involved detecting bugs, logging defects, andcollaborating with the development team to resolve issues. Conducted testing in real-world conditionsto ensure that the system performed as expected under various loads and scenarios, including high traffic sales events.