Oversaw the overall operation of 112 room hotel.Performed General Manager duties and responsibilities in their absence. Provided guidance and supervision to the management of the front desk, housekeeping, building and ground maintenance. Successfully managed day-to-day business operations to achieve performance, profitability, and 100% guest satisfaction. Provided training to staff on day-to-day business operations such as front desk, housekeeping, building and ground maintenance Solved reservation and service issues, such as cancelling reservations as well as providing guests with information about local tourist attractions and restaurants.