Staff Product Manager
Current> Delivered 50% revenue growth, 65% user growth, 213% NPS growth (from 24 to 75), and 98% performance improvement by leading the 1-to-10 product vision, strategy, and execution for an early-stage consumer tax product. Foundationally built the business case for this new initiative, secured senior leadership buy-in, aligned stakeholders, and rapidly helped grow the engineering team to 3x its original size. > Built a proprietary Fair Market Value platform using Generative AI to save on ~$250,000 annually. > Launched an "Upload & Autofill" feature in TurboTax, enabling ~3 million users to reduce manual data entry in core workflows by 90%. This resulted in a 23-point increase in PRS in these workflows. Led cross-functional collaboration with 15+ engineering, design (UX), business, tax, research & product marketing partners globally.> Led the UX and technical rebuild of a consumer year-round tax data tracking app, resulting in 30% user growth, 22-point increase in PRS (from 44 to 66) and a 52% improvement in performance. Drove user research independently, defined goals, scoped the MVP, and launched it at full scale in a highly ambiguous environment.