Asif Rasheed Email & Phone Number

Korangi Industrial Area Karachi

Ensure all incoming and outgoing shipments are complete timely. Plan and organize to meet customer requirement / satisfaction continually. General housekeeping and safety / equipment in the warehouse are to up to Performance standard. Arrange the movement of staff in each activity, if required.

Nooriabad Distt Jamshoro

manufacturer and exporter from Pakistan. It has modern, state of the art plant & machinery to produce quality products- towels, bedding and kitchen linens. Al-Rahim is a family owned business, the Board of directors comprise of visionary businessmen Mr. Abdul Rahim Saya, the founder and his two sons Mr. Faisal Rahim Saya, and Mr. Shehzad Rahim Saya. With a passion to remain unrivaled in the world of home textiles and fabrics; in terms of sustainable business development and growth, Al-Rahim Textile Industries produces world-class quality products for its valued customers. It is the leading towel exporter from Pakistan. The business faced a major shift when it started its retail arm for producing unstitched and stitched clothing solutions for both men and women along with kids. KAPRAY and Zellbury comes under new division of Al Rahim Textiles namely as Al Rahim Retail Limited. Mr. Faisal Saya, CEO is looking after retail operations. It has been two years KAPRAY and Zellbury is serving clothing needs of the target market by producing fashion apparels based on classic and modern cuts, designs and printing.

Karachi

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates• Organize workflow and ensure that employees understand their duties or delegated tasks• Monitor employee productivity and provide constructive feedback and coaching• Receive complaints and resolve problems• Maintain timekeeping and personnel records• Pass on information from upper management to employees and vice versa• Prepare and submit performance reports• Hire and train new employees• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises• Achieved the best industry recovery and retention record, under my supervision,• Around 70% of involuntary churn subscribers were either brought back on board or recouped Within six months of declared default• Successfully steered the alarming delinquent accounts into a revenue stream by • Launching pioneering schemes of customer dunning portfolio, now 40% of active Subscriber base is inducted through the Dunning team. • Responsible of overall targets achievements of the Business unit including In-house Sales, LTE conversion, Retention and Customer Experience • Manage Field Operations Team and ensure their KPI’s including Daily Visits, Timely Complaints resolution, Attire and Adherence and Customer Satisfaction as per the company policy• Cash Management at care center i.e. closing of cash and handing over to the vendor for deposit etc

Karachi

Dunning Executive Sep 2011 to Sep 2015• Perform outgoing call to the terminated customer to engage them for collection of outstanding amount and CPE.• Follow-up with terminated customers for collection of outstanding amount.• External visit to the customer's premises (terminated customers) for collection of CPE and outstanding amount.• Address terminated customer's problem and try to convince them to bring back on board.• Prepare daily progress report for the visits and collections.

Bachelor Of Arts (B.A.), Economics, Political Science

Education record