Andrew Johnston Email & Phone Number

Columbia, Md, Us

Columbia, Md, Us

Baltimore, Maryland, United States

Manage a team of over 700 volunteers and 40 part-time staff to provide the highest level of patron experience. Recruit, schedule, and conduct annual renewals to keep the program fully staffed. Regularly communicate schedule reminders, event-specific information, and disciplinary action as-needed. Track and log hours for volunteer staff; invoice hours and coordinate payroll for paid staff. Oversee all venue staff as manager on duty during events - including front of house, security, and bar staff. Advance communications with touring productions and relay details to front of house team to execute policies for events. Preserve the building by routinely scanning for necessary maintenance, cleaning, or accessibility concerns. Collaborate with operations department to ensure venue is prepared with up-to-date signage and marketing.

Columbia, Maryland, United States

Facilitate sales and refunds (as necessary) during live music events. Serve as the first face of interaction at concerts to provide customers a swift and positive entry to the venue.

Jessup, Md

Edited and managed ambientbp.com website using GUI programs for web development and Wordpress for web content. Researched and developed SEO strategies to refresh content and increase web traffic. Maintained relationships with other websites to create content engagements in order to share products and resources. Created graphics, edited images, and developed social media content using design apps such as Photoshop and Canva.

Ellicott City, Maryland, United States

Managed client relationships between local medical practices and the Paragon Courier Service for Qualitox Labs. Staffed, scheduled, and organized routes for a fleet of drivers spanning MD, VA, DC, WV, and PA. Maintained digital records of pickups and drop offs via spreadsheets and workplace communication apps (Slack).

Washington, District Of Columbia, United States

Mixed capacities of two roles, but making concerts happen is the #1 priority. Handled all production and booking related necessities including filling riders, preparing the venue & dressing rooms, staffing technicians, filling bills for touring artists, and finding touring artists to have bills to be filled! Worked both remotely and in-office to build offers for national touring acts, facilitate contracts, prepare event pages through ticketing platforms & social media, and maintain databases of local & touring talent.

Washington D.C. Metro Area

Oversight of box office and hospitality prior to and throughout live music events through the Eventbrite ticketing platform, often implementing grassroots marketing campaigns to infuse local promotion with useful ideas. Further responsibilities include maintenance of social media platforms and recurring outreach such as monthly emails to customers and correspondence with talent agencies and local musicians.

Silver Spring, Md

Worked both in- and out-of-office on marketing campaigns - built and maintained relationships with local businesses to distribute marketing materials and host ticket giveaway events for publicity. Included occasional on-site work to gauge customer satisfaction and encourage continued patronage.

Master Of Business Administration - Mba, Non-Profit/Public/Organizational Management

Currently studying virtually to obtain a Master's in Business Administration with an intended focus in Non-Profit Management.

Bachelor Of Arts - Ba, Philosophy

Activities and Societies: Beta Theta Pi, Terrapin Record Label, WMUC RadioBachelor's degree in Philosophy providing a flexible toolkit.