Atif Khan Email & Phone Number

The Colony, Tx, Us

Dallas/Fort Worth Area

• Plan, direct, supervise and control the execution of all business, technical, and fiscal functions of the delivery station On-road operations. Setting expectations and gaining alignment on service and delivery requirements for channel. Provide guidance around scenario planning and trend analysis to determine how key KPIs are tracking to goals• Championed excellent driver and customer experience while continuously improving last mile on road performance and being a subject matter expert for all Delivery Associates and Delivery Service Partners process areas. Manage Driver and DSP relationships and measure and evaluate those partnerships on a regular basis. Participate in negotiations for Delivery Service Partners dispute resolution, specifically approving payment, determining payment adjustments where appropriate, and managing the DSP invoice process• Manage Driver and DSP relationships and measure and evaluate those partnerships on a regular basis. Participate in negotiations for Delivery Service Partners dispute resolution, specifically approving payment, determining payment adjustments where appropriate, and managing the DSP invoice process• Develop executive reports on key business metrics and status of strategic initiatives, manage a variety of highly prioritized projects and ad hoc reports in order to support On the Road activities; including developing appropriate databases, excel reports, DataWarehouse and WebFocus reports• Partner with regional Fleet Management leadership to validate vehicle demand and road worthiness and general compliance to the Fleet Management Program

Dallas-Fort Worth Metroplex

• Achieved the highest TPH 273 for a sort during 2018 peak• Planned and executed multiple shifts as back-up Senior Operations Manager averaging 105% to plan with management of 3 departments, 3 Area Managers, 4 Shift Assistants and over 150 associates• Continually evaluate people, process and technology capabilities, skills and resource alignment to ensure performance against objectives. Lead realignment, work redesign, breakthrough change efforts necessary to achieve operational excellence and deliver all Safety, Quality, Service and Cost/Productivity targets , determining productivity requirements, and partnering with other Area Managers to reduce and balance labor• Trained 1 Level 6 and 2 Level 5 managers, as a Level 5, who’s results ultimately increased productivity by 36.9% for daily sorts and for the facility • Good understanding of Lean and Continous Improvement tools with several Lean projects completed successfully, attention to detail and proven ability to manage multiple priorities simultaneously. Selected to lead several Kaizen events for Amazon particular Kaizen involved in research and reallocation of process paths for Non Con resulting in saving $22K • Creating, managing, and supporting recognition and communication programs.

Charlotte, North Carolina Area

• Control the explosive sales growth for a district that generates $37 million+ in self-serve sales and approximately $530 million+ in sales for the Pharmacy. Closely track and monitor inventory of all products, including best-sellers and impulse purchase items. Maintain a 92% in-stock level, far exceeding the corporate standard of 85%.Improved shrink 3.2% and cash handling 6.5% net for 3 consecutive years, employee engagement improved 3.7% while customer service was up 6.4% compared to prior years.• Ensure the districts operate in an efficient and consistent and compliant manner which includes interpreting and explaining goals, strategies, state /federal regulations and other risk to the business. Develops deep understanding of the different capabilities and strategies of the area (e.g., Beauty, Urban, Optical etc) and help others connect these initiatives and their work to Walgreens purpose . Passionately demonstrate Walgreens purpose driven leader ship behaviors by holding others accountable to coaching and training and developing operational excellence in others. • Understand sales and financial conditions execute data-based business plans, and coaches others to develop this knowledge and skill. Read and interpret a variety of reports, performance measures and business opportunities from sales, movement, P&L understanding , payroll and budget. Convert this information to inform actions and raises awareness to leaders about opportunities for budget, business plans, coaching, customer service, direction and financial.

Tallahassee, Florida Area

• Regularly assessed risks and opportunities and partnered with the Area Sales Director to build appropriate action plans for the area. Maintained an ongoing knowledge of market trends and regularly share this information with the team to maintain market leadership status.• Launched and introduced 3 new products to the retail market. Secured promotional plans by contacting media, merchandise, and sales consultants. Generated an additional $5M in sales for the southwest region.• Focused on customer service, marketing, and product placement. Over 3 years, boosted gross revenue and sales by 11%.• Build new and existing client relationships via phone, email, in-person meetings, and other methods.• Field/outside sales and cold calls: prospecting, scheduled and unscheduled client visits, business presentations, professional organization networking, relationship building.