Anna Tran Email and Phone Number
With over five years of customer service experience across multiple industries, including Health Care, Supply Chain, Retail, and Education, I have developed a strong foundation in relationship management and strategic planning. Currently, I leverage this expertise in my role at Toronto Business College, where I focus on career development and employer engagement. Our mission to bridge the gap between education and the workforce is central to my work, as I align our institution's values with the career aspirations of our students.I have successfully built and nurtured employer relationships, enhancing co-op and employment opportunities for our students. By implementing effective marketing strategies and participating in community events, I have showcased our co-op program while driving engagement with potential employers. My hands-on approach in overseeing student placements and providing employment assistance, combined with my experience in business networking, has been crucial in supporting our program's growth and ensuring mutual benefits for students and employers alike.
Toronto Business College
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Co-Op And Career Services ManagerToronto Business College Sep 2022 - PresentToronto, Ontario, Canada● Implemented a service portal to track student performance, saving 15 hours per week and significantly boosting operational efficiency.● Increased the usage rate of the career services platform by 50% by integrating academic learning outcomes, positioning the college as the top performer on the platform.● Facilitated 100+ workshops/programs to over 3000+ students across diverse sectors and backgrounds for continual career growth.● Manages a high retention rate of employer and… Show more ● Implemented a service portal to track student performance, saving 15 hours per week and significantly boosting operational efficiency.● Increased the usage rate of the career services platform by 50% by integrating academic learning outcomes, positioning the college as the top performer on the platform.● Facilitated 100+ workshops/programs to over 3000+ students across diverse sectors and backgrounds for continual career growth.● Manages a high retention rate of employer and partner relations each semester while actively seeking out new partners to drive continuous growth in key performance indicators.● Leads a team of five, providing mentorship, training, and support to enhance their effectiveness in student services and strengthen brand engagement with employers.● Developed end to end process of the co-op program for both students and employers with quality assurance and standardized processes.● Build seamless and engaging learning experiences for virtual, hybrid, and in-person classroom settings ● Designed and implemented the recruitment program for employers to ensure the best talent match with students. ● Oversees the establishment of annual and quarterly departmental goals, assigning responsibilities across specific program groups while making recommendations for continuous improvement.● Cultivates and nurtures relationships with existing employers, ensuring the employer database offers a diverse range of employment opportunities across all programs.● Adept at developing and implementing strategies that enhance customer experience, optimize business processes, and drive organizational goals.● Devises and executes an impactful marketing strategy to establish strategic partnerships. Show less -
Co-Op Career Services LeadToronto Business College Mar 2022 - Sep 2022North York, Ontario, Canada -
Co-Op And Career Advisor/ Job DeveloperToronto Business College Mar 2021 - Mar 2022Toronto, Ontario, Canada● Prospect new employers and maintain good relationship with current employers that meet co-op and employment needs of our students● Maintain employer database that offers a range of employment opportunities relevant to all the college programs● Develop, implement and revise as necessary an effective marketing strategy to build employer contracts● Oversee a large number of students requiring co-op placement and employment related assistance● Assist students with mock interviews,… Show more ● Prospect new employers and maintain good relationship with current employers that meet co-op and employment needs of our students● Maintain employer database that offers a range of employment opportunities relevant to all the college programs● Develop, implement and revise as necessary an effective marketing strategy to build employer contracts● Oversee a large number of students requiring co-op placement and employment related assistance● Assist students with mock interviews, workshops and resume support● Collaborated closely with various departments including Academics, Enrolment Services, and Student Success to seamlessly integrate the department's operations and initiatives.● Proficiently utilizes software and platforms such as MS Office, Moodle, Devant, and Orbis.● Holds meetings with high profile students and tracks their cases to ensure their successful advancement. Show less -
Account Manager / Product SpecialistPakfactory Mar 2019 - Jan 2020Markham, Ontario, Canada● Collaborated directly with clients to oversee a variety of packaging projects, to ensure successful outcomes through tailored solutions.● Created proposals for a variety of packaging solutions and creative designs based on the customers portfolio and needs.● Collaborated with cross-functional teams to identify and implement innovative solutions, resulting in improved operational efficiency and enhanced client experience.● Managed diverse operational facets for each client's… Show more ● Collaborated directly with clients to oversee a variety of packaging projects, to ensure successful outcomes through tailored solutions.● Created proposals for a variety of packaging solutions and creative designs based on the customers portfolio and needs.● Collaborated with cross-functional teams to identify and implement innovative solutions, resulting in improved operational efficiency and enhanced client experience.● Managed diverse operational facets for each client's portfolio such as shipping, production, and design.● Consult with clients to customize solutions, optimize global shipping methods to meet deadlines, and ensure seamless end-to-end service delivery.● Completed weekly follow ups and quotes for current and new clients to continue to build repertoire and execution of services.● Provided strong client service support, addressing issues and providing solutions to ensure successful project outcomes.● Generated and maintained client relationships for continued revenue within the company. Show less -
Personal Support WorkerF.O.R.S. Sep 2018 - Dec 2018Vaughan, Ontario, Canada -
Sales AssociateAldo Group Apr 2013 - Feb 2016Waterloo, Ontario -
Junior Registrarial Assistant (Co-Op Placement),University Of Waterloo May 2014 - Aug 2014Waterloo, Ontario -
Property Administrator Assistant (Co-Op Placement)Domus Student Housing Inc. Aug 2013 - Dec 2013Waterloo, Ontario
Anna Tran Skills
Anna Tran Education Details
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Recreation And Leisure And Psychology Minor
Frequently Asked Questions about Anna Tran
What company does Anna Tran work for?
Anna Tran works for Toronto Business College
What is Anna Tran's role at the current company?
Anna Tran's current role is Co-op and Career Services Manager | Business Relationship Management | Project Planning| Talent Acquisition.
What schools did Anna Tran attend?
Anna Tran attended University Of Waterloo.
What skills is Anna Tran known for?
Anna Tran has skills like Sales, Customer Service, Customer Satisfaction, Cashiering, Microsoft Excel, Teamwork, Interpersonal Skills.
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