John Fox Email & Phone Number

Old Saybrook, CT, US

Wilimington, DE

Responsible for project managing the quoting, provisioning, ordering and installation of voice and data circuits.♦ Relationship management with Global Telecommunication Carriers.♦ Fiscal Management of the annual budget of 35+m.♦ Maintain wire lined circuit inventory.♦ Provide coverage for wireless initiatives.♦ Partner with Telecom Expense Management (TEM).

Hartford, Connecticut Area

♦ Acted as Senior Consultant, working with many of Partner’s Fortune 500 clients across a diverse set of marketing sectors.♦ Assisted all Telecom initiatives to include site relocations, new facilities and digital transformation projects.♦ Managed quoting and provisioning of Data and Voice circuits for customer(s) globally.♦ Managed the invoice and expense.

Stamford, Connecticut Area

Responsible for analyzing and improving the operational efficiency of end-to-end Service Delivery functions for both Residential and Commercial customers.♦ Analyzed and improved the operational efficiency of end-to-end service delivery functions for both residential and commercial customers.♦ Led system integration, User Acceptance Testing (UAT) and defect.

Meriden, CT

Directed the implementation of total quality, methods and procedures, and process programs for a strategic business unit - Client Solutions and Operations. ♦ A business project manager that led cross-functional Customer Experience CX programs identified through the Customer Experience CX governance or leadership mapping that is scalable across the.

♦ Responsible for lifecycle governance of assigned global client base.♦ Responsibility for relationship management, developing and maintaining executive client relationships as well as forging new relationships within assigned clients.♦ Provided value to client(s) thru the delivery of services from transition to day 2 operation. This also included.