Audrey Callan Email & Phone Number

London, United Kingdom

As Director of Customer Success, I am responsible for client retention and the account development strategy across our global account base. Since joining the business, I have built a professional Customer Success function from the ground up, introducing structure and rigour whilst successfully transforming our approach to global client engagement. Additionally, I am responsible for growing contract renewals across all of our key business areas including Automotive, Retail, Finance, Electrical Manufacturing and Travel sectors.

Marlow

Whilst at NetDespatch, I was responsible for leading the commercial teams to grow and develop new and existing clients. A proven track record of scaling and growing high performance teams to deliver increased revenue against corporate objectives that led to the the sale of the business to Royal Mail Group Plc.

Bracknell

Leadership role with responsibility for the retention and growth of public sector accounts through a desk based team. Implemented scalable operating processes to reengineer how the business forecast their sales pipeline that improved the provisioning and change management process.

London, United Kingdom

Successful retention and growth of key corporate accounts across the financial service sector.