Audrey Menager Email & Phone Number

Remote, France

Remote In La Rochelle

Remote In La Rochelle

Remote In La Rochelle

London, United Kingdom

- Project Management skills which have been leveraged internally to drive different projects like:o Return Path Academy International: tasks assignment, speakers’ brief, research and creation of thecontent and documentation needed, as well as conduct the communications with the actors involved. o Global Client Services Knowledge sharing: organisation, finding relevant topics, running surveys tounderstand the audience’s interest and creation of the documentation.o Professional Services new offering: planned, lead and coordinated 4 teams for the creation of new PS’ solutions. Carried the same tasks for the project committee team. Represented the project during stakeholder meetings to report on progress and make sure we are aligned with the Customer Success Strategy. Internal communication to keep everyone with the same level of information. Created documentation for the marketing strategy, training, sales support, as well as wireframes for the new design of our deliverables.- Professional Services Projects: since April 2017 lead projects deliveries such as Email Migration, Strategic Assessments, List Hygiene Optimisation Audit, Pre-certification Report for industries including Travel, Food and Charities.- Thought leadership: creation of white papers and blog posts. Speaker at industry event in France and Internal project management training for team members.- Pre-sales support: support during the sales' process. Providing sales training on the Professional Services offering.Member of the DMA's customer engagement committee.

London, Greater London, Royaume-Uni

Paris Area, France

- Digital Strategy: analysed client’s needs and expectations to make strategic recommendations, established gap analyses and extensive benchmarks, counselled in UX/UI design, content structure and technical solution.- Client Relationship: established and maintained solid client relationships, worked with clients defining scope and priority of the projects.- Project Management: defined content architecture, produced wireframes, participated in the concept creation, produced functional and technical specifications. Ensured project’s quality, schedules and budgets, defining control processes and compliance with the document control, carried out tests, web mastering and KPI monitoring.- Team Management: Coordinated creative and technical internal / external teams (6-7 people per project), managed and mentored junior project managers.Realised projects:- Creation of the new digital device for the Cannes Festival (development of the previous website, creation of mobile applications, creation of a new corporate website and a new events’ website). -

Région De Paris, France

- Digital Strategy: analysed client’s needs and expectations to make strategic recommendations, established gap analyses and extensive benchmarks, counselled in UX/UI design, content structure and technical solution.- Client Relationship: established and maintained solid client relationships, worked with clients defining scope and priority of the projects.- Project Management: defined content architecture, produced wireframes, participated in the concept creation, produced functional and technical specifications. Ensured project’s quality, schedules and budgets, defining control processes and compliance with the document control, carried out tests, web mastering and KPI monitoring.Realised projects:- Creation of a digital commercial animation platform called Stim Rewards for the UP group + video communication support + TMA.- Booking website for Taxis G7. Facebook game for BerocaBoost.

Villeneuve D'Ascq

Analysed the team’s needs and expectations, counselled in UX/UI design, content structure and technical solution. Engaged with teams to define scope and priority of the evolutions.Produced wireframes, ensured project’s quality, schedules and budgets defining control processes and ensuring compliance with the document control, carried out tests, implemented trainings for the internal users. Managed 3rd party providers.Realised projects: - Establishment of an automated technical interface ERP-Magento to manage the products catalogue - Deployment of a search engine (Antidot)- Optimisation of the user experience & cart delivery logistics - Back office developments- Optimisation of the performances et front-office resources - Unification of the checkout process. www.top-office.com

Roubaix

Analysed client’s needs and expectations, counselled in UX/UI design, content structure and technical solution, established and maintained solid clients’ relationships. Engaged with clients and helping them define the scope and priorities of the project, produced wireframes and functional and technical specifications, ensured projects’ quality, schedules and budgets, defined control processes and ensured compliance with the document control while carrying out tests.

Roubaix

Created templates: for e-commerce and editorial websites, blogs, newsletter, banners and prints.

Tourcoing

Benchmark, drafted specifications, tendered to get a contractor, met and selected providers, project management with the agency, implemented promotions and SEO strategies.