• Provide leadership and oversight for Cast Members at any given venue.• Partner with upper management and fellow cast to achieve daily operations.• Ensure fellow cast adhere to their scheduled task.• Communicate decisions with confidence.• Resolve Guest and Cast concerns to provide an extraordinary experience.• Review and analyze cast list and important updates.• Troubleshoot and adapt operations to ensure they continue efficiently with minimal impact.• Address guest inquiries and concerns, maintaining a high level of guest satisfaction.• Collaborate with other departments, such as wardrobe, technicians, and cosmetology, to ensure character costumes and equipment are well-maintained.

• Received over 26 forms of performance recognition from leadership, peers, and guests.• Exceptional teamwork and collaboration abilities to create immersive and magical moments for guests. • Utilize the Basics of safety, show, courtesy, inclusion, and efficiency. • Participated in regular training sessions to improve character portrayal and maintain performance quality.• Overcome language barriers and embrace cultural differences to provide the best guest experience. • Developed new entertainment offering “Adventures with Kevin” at Disney’s Animal Kingdom in partnership with show directors. • Collaborates alongside entertainment technicians and leaders to develop creative solutions to everyday challenges.

• Lead boat tours through the Jungle Cruise attraction, delivering entertaining and informative narratives to captivate guests while ensuring their safety.• Provided a safe and efficient experience for all Guest and fellow Cast Members.• Strong communication skills, both in scripted and improvisational settings, allowing for dynamic and engaging tours.• Ensure compliance of Health, Safety, and Security within the workplace. • Tested and audited equipment before operational use.

The Disney College Program offers students a combination of on-the-job experience, college coursework, and immersion.

• Meet sales quota• Stay up to date on current trends• Assist with inventory