• Assisted senior management with making key decisions by developing and submitting performance and attendance reports with status updates and improvement recommendations• Led daily, weekly and monthly coaching, counseling and feedback sessions• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches• Increased customer retention and satisfaction by closely monitored team member performance and safety assessing problematic practices• Cross-trained existing employees in order to maximize team performance• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands

• Reduced labor costs by improving employee schedules and workflow to capitalize on individual strengths and better meet forecasted customer demands• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines• Created plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events• Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors

• Supervised shipping team of twenty two employees• Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation• Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability• Operated forklifts, lift trucks and hand trucks to move items around warehouse• Maintained accurate records including materials weights, bill amounts and identified variances• Received incoming shipments, compared contents against associated records and transmitted to proper department• Coordinated efficient storage areas to optimize materials movements and minimize labor hours

• Researched and obtained relevant course materials to achieve training objectives• Inspected production, employee work, raw materials and finished products to check quality and compliance with specifications• Maintained safety, environmental and operational compliance and swiftly corrected variances• Provided training and on boarding to new warehouse staff on proper safety and production roles• Worked closely with others in team-oriented settings to maintain line productivity