Austen Williams

Austen Williams Email and Phone Number

Software Engineering Manager @ Communify Fincentric (Previously S&P Global)
Dallas, TX, US
Austen Williams's Location
Dallas, Texas, United States, United States
Austen Williams's Contact Details

Austen Williams work email

Austen Williams personal email

n/a
About Austen Williams

Technical leader for human-centric applications. Experienced in product management, hardware and virtual systems, agile project management, software hiring and management, user experience, customer support, customer success, marketing, and software application development.

Austen Williams's Current Company Details
Communify Fincentric (Previously S&P Global)

Communify Fincentric (Previously S&P Global)

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Software Engineering Manager
Dallas, TX, US
Austen Williams Work Experience Details
  • Communify Fincentric (Previously S&P Global)
    Software Engineering Manager
    Communify Fincentric (Previously S&P Global)
    Dallas, Tx, Us
  • S&P Global
    Software Engineering Manager
    S&P Global Oct 2019 - Present
    New York, Ny, Us
  • Ecore Software Inc.
    Vp Of Engineering
    Ecore Software Inc. Jan 2018 - Oct 2019
    Dallas, Tx, Us
    • Hire, train, and manage a team of software developers and SQA testers.• Create architecture guidelines and technical requirements for all new product features.• Create DevOps processes for continuous integration and deployment.• Create new application architecture using updated technology to reduce technical debt.• Manage virtual machine infrastructure, application deployments, IIS network setup, load balancer and firewall configuration, IP address mapping, internal domain assignments, clustered network storage, backup and disaster recovery, source control, certificates and SSL, and anything else necessary for running publicly accessible web applications.• Manage the transition from physical hardware to cloud infrastructure hosted through Microsoft Azure.• Direct the development team from waterfall development processes to an agile project methodology.• Offer guidance to salvage out of scope and delayed projects.• Work with marketing, sales, and client success teams to create a product development pipeline with a steady stream of new product features.• Automate any repetitive manual processes that take up valuable developer time.• Develop user experience standards to prioritize intuitive design for all new projects.• Interact with customers to ensure new software is meeting high customer standards.• Act as scrum master and technical lead in the agile development process.• Mentor and remove technical blocks from the development team to ensure a steady flow of updates.• Create software quality standards to reduce the number of bugs and issues released to production.• Write user stories, use cases, and any other documentation required to give a full understanding of the product between development teams and company leadership.• Hold biweekly meetings with developers to encourage training and personal growth within the company, offering both increased job satisfaction and potential career advancement.
  • Ecore Software Inc.
    Senior Software Engineer
    Ecore Software Inc. Feb 2016 - Jan 2018
    Dallas, Tx, Us
    • Wrote new applications in .Net MVC C# architecture and support existing applications in a variety of languages.• Created internal development tools to speed up processes and provide more power to other departments.• Administrated five SQL enterprise servers, including indexing, backups, and performance troubleshooting.• Transitioned legacy email server to cloud email configuration hosted through Amazon Web Services.• Improved application performance by 80% for larger customer databases by running profiling on application infrastructure to locate and resolve bottlenecks and repetitive database calls.• Wrote customized payroll processing files to transfer customer data to third party payroll vendors. • Participated as Technical Lead on many new projects.• Provided application insight to the product team to better direct the product pipeline and timelines.• Took ownership over a failed 3rd party system rewrite to salvage the code and use it as a base for our new application infrastructure.• Created several new product ideas and worked with the product and sales teams to integrate them into the software. • Managed an outsourced development company to provide more guidance and technical specification to projects they worked, preventing issues with poor code quality and elongated timelines.
  • Shipstation
    Software Engineer
    Shipstation Jun 2013 - Jun 2014
    Austin, Tx, Us
    • Contributed to large enterprise software in a .Net/C# environment.• Participated in support ticketing system to quickly address any bugs or small product features.• Acted as technical lead on several product features.
  • Catapult Systems
    Internal Developer
    Catapult Systems May 2012 - Jun 2013
    Austin, Tx, Us
    • Architected and wrote several internal tools for use of our consultants and internal departments.• Took advantage of Microsoft's new Code First in Entity Framework to create a new HR document and payroll system.• Created several key front-end pieces of the company website that were used by our consultants in their future projects.• Wrote a mobile service layer using .Net and Razor syntax to provide internal data to our mobile development consultants.
  • Texas State University
    Resident Assistant
    Texas State University Jan 2008 - May 2012
    San Marcos, Tx, Us

Austen Williams Education Details

  • Texas State University
    Texas State University
    Computer Science

Frequently Asked Questions about Austen Williams

What company does Austen Williams work for?

Austen Williams works for Communify Fincentric (Previously S&p Global)

What is Austen Williams's role at the current company?

Austen Williams's current role is Software Engineering Manager.

What is Austen Williams's email address?

Austen Williams's email address is au****@****kit.com

What schools did Austen Williams attend?

Austen Williams attended Texas State University.

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