Alessandro Avanzi Email & Phone Number

Turin, Piedmont, Italy

Inside the Sport Experience Delivery team, I’m leading the Project Governance of important and highly demanding projects for International clients such as the major European Football Association.Football data collection, Broadcast productions graphics integration and Digital platforms integrations are the main areas of the managed projects.As Project Manager my main responsibilities are:• Act as the day-to-day point of contact for the client taking care of the project delivery timeline and requirement gathering. Focused on building trustful long-lasting relationships to facilitate new business opportunities and smooth deliveries. • Closely cooperate with the Technical team within an Agile environment, defining roadmaps and priorities according to the available budget.• Manage budgets and capacity, being constantly in contact with the Account Manager addressing new opportunities and PMO to review tasks consumptions and budget forecast. • Design of information architecture and complex wireframes both for internal knowledge sharing purposes and processes definition with the Client.• Identify and evaluate project risks/issues and be able to devise and implement effective mitigation strategies

Along with the Venue Personnel Manager role, I never lost the Operational side of things, participating to the main international Football events as a seasoned Event Supervisor directly managing the venue team (5 persons), being the main point of contact for the clients, coordinating all the Operations on-venue. As Event Supervisor, I’m responsible and accountable for:•Ensuring the smooth running of the operations during the whole duration of the event (usually from the day before the kick-off till the day after): coordinate the hardware and software set-up, coordinate third parties during the setup phase, test and debug systems, directly relate with the client as a Company representative during the different phases of the event.•Coordinate the on-venue team to exploit all the operations, being the senior support of the group. Manage relationship with the in-house team to face potential issues and run backup procedure when needed. •Report the output of the services, contributing to amend software and/or procedures accordingly to the client’s needs and requests.

Turin, Piedmont, Italy

I led and supported the Live Service Managers team. As a Service Portfolio Manager, my main responsibilities were:• Supervise the run phases services and, supported by Service Managers, PMO and Account Managers, to monitor the capacity within budgets, including a close control of service revenues and margins. • Gather client requirements and manage relationship from a service perspective, working alongside the Account Manager to ensure that regular Account Meetings / Monthly Service Reviews took place to review performance, gain feedback and to identify future opportunities.• In partnership with the Account Manager, effectively handle client and senior stakeholder communications• Identify and evaluate service risks and issues, devise and implement effective mitigation, ensuring internal escalation when necessary• Lead the Service Managers group through the defined processes both toward internal and external stakeholders.• Support and manage the Service Managers group in dealing with the internal company policies and deadlines

Inside the Event Operations unit, I led and managed the operators’ team mainly focusing on the on-site ones (80 individuals). I was responsible and accountable for all the recruitment processes along with the Global Talent Acquisition: we exploited seasonal recruiting and training to find the most talented guys to deliver cutting-edge services. In this role I’ve been able to develop a gut for talents and I learned how to deal with different people using my communication and negotiation skills. As Operations Personnel Manager, my main responsibilities were: • Schedule the operators’ shifts – accordingly to their availabilities – to cover all the events organized by Sports Federation at international level. I’ve been involved in shaping the schedule for Football Federations – both world-wide and in Europe – and Athletics. • Ensure all the best practices and process are implemented correctly pre-during-post event. I contributed to shape new procedure from scratch, due to the previous experiences in the most important operational roles.• Organize and lead training and workshop sessions, including the documentation preparation.• Contribute in the operational documentation, guidelines and procedures preparation and update.

Due to my experience in the On-Stage Operations, I’ve become part of the full-time staff with the aim to enforce the Event Operations team. I’ve been involved in two main activities:As a Service Manager, I was mainly responsible for assuring a consistent and high-quality service during relevant football competition for the most famous Football Federation at a European level. I was in charge to maintain the Tournament Administration process:• Testing connections, software;• Data flow collection from 8 simultaneous matches located in different venues to the Operation Centre located in Turin, coordination of the on-venue teams giving them technical support during pre-match, match and post-match;• Actively involved in the backup operations in case of major failures;• Create and share the match night report contributing to amend software and/or procedures accordingly to the client’s needs and requests. As a Web Support Coordinator, I’ve been challenged in managing a small group of people (5 individuals) coordinating their shifts to assure the full coverage of the events taking place. On top of these activities, I operated the monitoring of the public websites to avoid showing wrong or incomplete data.

Hired as an on-call employee, I’ve been trained as an on-site operator specialized in producing and managing TV Graphics contents to be proposed to the broadcasters to be used during big live sport events. I’ve been involved in big football competitions at a European and Worldwide level. Stress handler and proactive individual, I’ve been able to reach important objectives in delivering IT live services for international clients. My main responsibilities were:•As a team player I had to share with my colleagues the services set up on venue: cabling, workstation set up and testing, venue feeds testing;•Directly in contact with the Host Broadcaster Director to propose different types of TV Graphics containing match statistics and data with the aim to inform the spectators about the match results and the main events.

Directly involved in shaping the organization with the aim to give young people a place in which they could share educational experiences and create a civil sense of belonging to the community. Educational activities and Events management were the focus of my experience aiming to facilitate the development of a participative and communitarian mindset of the involved audience.I’ve been often involved for abroad trainings and workshops to enhance my civil and social consciousness and build new relationships with similar associations.

Turin Area, Italy

I’ve been part of 5 seasons of the “Sottodiciotto Film Festival” on an on-call basis. I was in charge of managing all the cinema’s projections during the festival: film distribution to the partnered cinemas, projections quality assurance. The opportunity to work to the Festival raised during the academic internship where my tasks were mainly focused on managing the communications with the users producing a weekly movies reviews, newsletters and taking part of live events.

Video shooting and editing for short films production.

Supervision of conferences and film projections for primary school focused on movie's animation.