• Provide assistance to Dealer customers by performing various customer service duties in the branch office and in the field.• Performs physical inspections on Dealer customers’ lots of individual vehicles.• Assists General Manager and other branch team members by calling Dealer customers to collect payments, seek additional loan opportunities, set up appointments, research location of assets, and other calls as required.• Assists General Manager and other branch team members by calling potential Dealer customers to generate leads, establish appointments, fill out loan applications, gather required documents for loans, processing required documents for loans, and other necessary functions related to the sales process.• Assists General Manager and other branch team members in repossession and collections efforts including, but not limited to, physically repossessing vehicles, completing condition reports, cleaning and repairing vehicles, and assisting in the sale of the vehicles.• Assists in Title process including delivery of Titles, receiving and verifying inbound Titles, perfecting liens on titles, ordering repo titles, filing and auditing of titles, and other elements of title management as required.• Develop strong relationships with current Dealer customers, Auctions, other financial institutions, and other industry connections.• Must maintain a working knowledge of policies, basic title laws, and procedures.• Performs other duties and special functions as delegated or requested by the Supervisor, Regional Manager, Vice President, or CEO.

• Excellent customer service and assist with the garment handling before and after the garments are cleaned and pressed• Maintained the front counter while providing customer service and working the cash register• Organize articles of clothing, manage incoming inventory, and solved customer issues and complaints• Trained new hires in customer service skills and efficiency in high performance• Satisfy customer needs• Handle drop-off and pickup• Create invoices for incoming orders• Tag the garments• Assemble the orders once cleaning is finished• Clean work area • Order delivery

• Group of para-professional Robinson College of Business students who are trained extensively by our professional staff to help their student peers with all aspects of their career development• Volunteer 5 hours per week• Help with resume development and critiques, cover letters, follow-up and thank you letters• Provide assistance with online resources that are integral in job search• Provide assistance with online job board • Assist with marketing of events to student peers• Assist with CMC staff with planning and execution of major events• Assist employers at information sessions, EXPO, and other major events • Participate in an Orientation session and a New Member Fall Training

• Establish and build a professional relationship with customers. Convey enthusiasm and passion for products Meet and exceed sales goals set by client Promote to and educate customers on cutting edge products• Sell products and services in a retail store/kiosk or event environment• Maintain professional interaction with both customers and fellow employees• Meet or exceed personal sales goals on a monthly basis• Courteously welcome customers and offer assistance• Direct customers by escorting them to displays; assess needs and suggests products to fit those needs• Advise customers by providing information on products and services• Help customers make selections by building customer confidence• Accurately document and report sales• Contribute to team effort by accomplishing related results as needed• Responsible for accurately tracking and communicating all activity to Retail Operations• Ensure work station/kiosk is clean, well-organized, functional and presentable at all times• Responsible for submitting all paperwork completely and accurately