Avinash K. Email & Phone Number

Fremont, Ca, Us

California, United States

Bengaluru, Karnataka, India

Bengaluru, Karnataka

Directing and assisting BDRs, DSs and AEs on defining and executing territory sales plans, prepare written presentations, reports & price quotations as well as assist in contract negotiations.Meet and exceed new sales quota and a renewal book of business.Work closely with Marketing to create awareness and demand leading to high quality lead management and close prospect qualification.Providing strategic direction, guidance and support on sales and marketing concepts and operational decisions for designated region.Manage all Sales & Marketing related activities with team.Select, hire, onboard, train and lead sales team members, establish performance objectives, coach and assist sales team members in development of new business accounts, maintain strong working relationships to achieve business goals.Create and manage a sales pipeline.Perform performance reviews and follow up regularly to develop team.Manage sales contact requests for our customers and provide follow up on leads.Participate in regular sales meetings and work with management on goals and forecasting.Work with Sales Management to ensure sales teams continually maintain database of existing and prospective customers.Work with marketing team on developing collateral for preopening sales efforts.Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members.Cultivate excellent relationships with new prospects and existing customers.Revamped pricing strategy, implemented effective promotional strategies, trained a high-performance sales team and helped boost corporate image.Established a competitive sales force by offering aggressive compensation, desirable benefits packages and performance-driven sales-incentive programs.Improved sales policies, pitches and practices. Defined the sales cycle, created accurate job descriptions.Developed client base from scratch using detailed engagement strategies.

Bengaluru Area, India

Managed top-performing global teams including 20 staff with 17 direct reports; optimized organizational operations, staffing and succession plans, hired resources, conducted performance reviews, and ensured compliance with company policies.Led and monitored complex projects and worked cross-functionally with various internal groups to determine project scope, requirements, and resources. Managed RFP’s and determined best practices while ensuring project activities aligned with business objectives.Consistent track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing productivity, all to tight time scales and within budget.Responsible for account development, cold calling, assessing client needs, and identifying solutions.Forecast future trends and orient strategies to capture maximum benefits.Identified "bottlenecks" and implemented new and improved processes and policies.Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement.Proposed marketing strategy ideas to optimize targeting of customers.Motivate team members to exceptional performance.Improve the bottom line by ensuring opportunities are addressed and deals are closed.Coordinate with sales executives to better align company goals and tactics.Collaborated with sales team to expand business development efforts, including contributing to annual profit plan and assist with the implementation and execution of such plans and tracking outcomesDeveloped strong working relationships with internal team and clientsIdentified opportunities for promotionsMaintained sales records and filing reportsManaged systems and processesPerformed administrative duties, such as preparing sales budgets and reportsPrepared and gave business reviews to the management teamResponsible for proposing a overall budget, delivering monthly revenue forecasts.

Bangalore

Managed top-performing global teams including 20 staff with 17 direct reports; optimized organizational operations, staffing and succession plans, hired resources, conducted performance reviews, and ensured compliance with company policies.Led and monitored complex projects and worked cross-functionally with various internal groups to determine project scope, requirements, and resources. Managed RFP’s and determined best practices while ensuring project activities aligned with business objectives.Consistent track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing productivity, all to tight time scales and within budget.Responsible for account development, cold calling, assessing client needs, and identifying solutions.Forecast future trends and orient strategies to capture maximum benefits.Identified "bottlenecks" and implemented new and improved processes and policies.Documented process flows and developed requirements for functional improvements and enhancements to maximize user engagement.Proposed marketing strategy ideas to optimize targeting of customers.Motivate team members to exceptional performance.Improve the bottom line by ensuring opportunities are addressed and deals are closed.Coordinate with sales executives to better align company goals and tactics.Collaborated with sales team to expand business development efforts, including contributing to annual profit plan and assist with the implementation and execution of such plans and tracking outcomesDeveloped strong working relationships with internal team and clientsIdentified opportunities for promotionsMaintained sales records and filing reportsManaged systems and processesPerformed administrative duties, such as preparing sales budgets and reportsPrepared and gave business reviews to the management teamResponsible for proposing a overall budget, delivering monthly revenue forecasts.

Bengaluru Area, India

Identify potential clients, and the decision makers within the client organization.Proven ability to recruit, train, and mentor professionals to achieve success as sales representatives.Handling all operational activities for US region being based at Bangalore, also managed 6 people under meTraining new joinees and taking care of their transitionForecast sales targets and ensure the targets are met.Responsible for Quarter on Quarter sales revenue growth (Self and Team).Establish, develop and maintain business relationship with current clients and prospective clients in the assigned territory/markets.Actively participated in Project Planning, budgeting, staff augmentation, client service, Documenting, Invoicing and payroll, Team Performance evaluations, Quality Etc.Preparing and producing monthly reports to the Vice President detailing individual/team performances, sales revenue.Strategic planning for increase in revenue generation and employee motivation.Promptly responded to general and technical inquiries from customers via telephone and emails.Responsible for weekly performance review snapshot to the management. Weekly review with the team on the performance and call with the VP both weekly and monthly on the leads achieved v/s target, sales strategy and Matrix.

Bangalore

•Qualifying leads generated through marketing campaigns in North American segment.•Selling McAfee software products to small and medium business customers through inbound and outbound calls and through live chat queue.•Notifying existing customers on over-utilization of software licenses. (Compliance).•Renewing licenses of existing customers through inbound/outbound calls, chat, e-mail campaigns and also by working in close liaison with McAfee re-sellers and sales counterparts.•Pilot batch representative for McAfee New Business process which is now full fledged and also the renewal of licenses for customers who had purchased Dell/HP computers.

Bengaluru Area, India

Working for AT&T Hosting and Management service and handling Business application service ( Oracle, SAP, Ariba, PSHR)AT&T Tier1 and Tier2 Incident managementMonitoring client SLA’S and working on Severity 1 tickets.Managing a team of 10-14 members in absence of the team leadProficient in managing & motivating teams for running operations and SLA’s & extensive experience of developing SOP’s, service standards & operational policies for business excellence.Have been an extensive part of Training and capability development- in training new hires.Possess excellent interpersonal skills, team handling and organizational skills.

Bengaluru Area, India

An astute professional with an overall experience of ten years in the areas of Operations & Risk Management, Business Development, Key Account Management & specialized in Customer Service operations. Consummate professional who follows a disciplined approach to Customer Service operations. Demonstrated history of providing cross-functional support to internal customers, while fostering a positive experience. Proactive and innovative customer service professional with a demonstrated record of achievement creating and executing new initiatives, developing new process orientation. To ensure compliance with guidelines, internal Regulations & Procedures and adherence to KYC guidelines in all aspects. Lead through example with consistent work ethic, attitude, and professionalism, ensuring high-quality delivery, overseeing departmental operations, and the development of critical functional relationships. Innovative and creative in approach, consistently work for operations excellence. Comprehensive knowledge of business management, back office work flow, and corporate standards Assigned the responsibilities of assisting the back office manager in planning and implementing organizational goals and objectives Assigned the tasks of developing and implementing standard procedures to achieve performance target and organizational goals

Bangalore