Avinash Ramkumar Email & Phone Number

Auckland, New Zealand

• Internally promoted as the CXO within Customer Intelligence, responsible to own and manage the comprehensive Pega platforms within ASB.• Lead and empower a diverse team by directing Agile processes tailored to accommodate the multifaceted skill sets within the team, optimizing workflow efficiency, and fostering a culture of continuous improvement.• Implement strategies for effective backlog management, prioritization, and resource allocation, maximizing productivity and ensuring timely delivery of features and enhancements across the product portfolio.• Spearheading the Cloud Migration initiative - develop a comprehensive cloud migration strategy, manage planning, execution, and optimization stages to bolster platform scalability, reliability, and cost-effectiveness

Auckland, New Zealand

• Leverage expertise in Intelligent Automation technologies to evaluate emerging trends, recommend advancements, and implement CoE best practices, promoting innovation within the team and organization.• Lead the robotics development team and inspire through effective leadership and providing coaching/mentoring to the wider team encouraging personal growth and skill development.• Define and uplift the standards, governance frameworks, ensuring compliance and controls, mitigating risks across the projects and deliverables.• Cultivate a team culture centered on excellence, customer-centricity, and continuous improvement. Champion Agile methodologies, elevating maturity, and productivity through exemplary leadership.

Auckland, New Zealand

• In addition to the routine development of RPA solutions, collaborate with partners/vendors to perform robotics platform environment upgrades and maintenance.• Responsible to perform reviews, challenge, and improve solutions & standards followed by the robotics team as part of the Capabilities uplift.• Providing technical support and guidance to colleagues to resolve product and customer problems by utilizing extensive product knowledge and troubleshooting experience.

Auckland, New Zealand

• Consulting on delivering robust RPA solutions, implementing end-to-end full life cycle robust intelligent automation solutions from design to production support and BAU handover as per client requirements.• Conduct technical training and workshops – providing advice and guidance on best practice and development techniques to clients across various sectors (Banking, Insurance, Health, Transportation, Energy).

Hyderabad, India

Hyderabad Area, India