Cxo - Customer Intelligence Platform
Current- Internally promoted as the CXO within Customer Intelligence, responsible to own and manage the comprehensive Pega platforms within ASB.
- Lead and empower a diverse team by directing Agile processes tailored to accommodate the multifaceted skill sets within the team, optimizing workflow efficiency, and fostering a culture of continuous improvement.
- Implement strategies for effective backlog management, prioritization, and resource allocation, maximizing productivity and ensuring timely delivery of features and enhancements across the product portfolio.
- Spearheading the Cloud Migration initiative - develop a comprehensive cloud migration strategy, manage planning, execution, and optimization stages to bolster platform scalability, reliability, and cost-effectiveness