Alexandra Lloyd Email & Phone Number

Thousand Oaks, California, United States

• Demonstrates expertise in providing remote diagnostics, repairs, and maintenance for a diverse range of technical issues, ensuring swift and effective resolutions.• Installs, configures, and provides comprehensive support for essential business electronics, including PCs, tablets, smartphones, and printers, ensuring optimal functionality and productivity.• Maintains exceptional customer relations by employing strong communication skills across various channels, including telephone, email, and virtual platforms. Effectively addresses customer inquiries, provides timely updates, and ensures customer satisfaction through responsive and courteous interactions.

Thousand Oaks, California, United States

• Assisted faculty and students in troubleshooting and resolving technical issues to ensure effectiveremote learning• Introduced and integrated new remote learning and communication modalities, ensured smoothadoption and usage

Thousand Oaks, Ca

• Provided individualized technology support to students with special needs, ensuring they could effectively use assistive technology tools and software applications. This included troubleshooting technical issues, configuring accessibility settings, and providing guidance on using adaptive devices.• Supported the collection and analysis of data related to students' progress, accommodations, and technology usage. Maintained accurate records of student performance, interventions, and technological resources utilized for documentation and reporting purposes.

Thousand Oaks, California, United States

• Assisted children with completing homework assignments that required the use of technology. Offered guidance in conducting online research, formatting documents, or utilizing educational software.• Ensured the proper functioning and maintenance of technology equipment, including computers, tablets, and other devices used in the after-school program. Coordinated with the technical support team to address any hardware or software issues.

• Delivered instruction in the absence of the regular classroom teacher, ensuring continuity of learning for students. Utilized educational technology tools, software applications, and online resources to facilitate engaging and interactive lessons that aligned with the curriculum.• Fostered student engagement by incorporating interactive technology-based activities and multimedia resources into lessons. Provided individualized assistance and support to students who required additional guidance or academic reinforcement.• Maintained effective communication with teachers, staff, and administrators to ensure a smooth transition and continuity of instruction. Collaborated with colleagues to share best practices, resources, and strategies for integrating technology into the learning environment

• Supported the implementation of students' Individualized Education Programs (IEPs) by collaborating with the Special Education teacher and providing technical assistance as needed.• Conducted assessments and administered tests using technology-based tools to track student progress and deliver accurate feedback.• Provided one-on-one technical support to students, assisting with educational technology platforms and tools.

Simi Valley, California, United States

• Provided direct supervision, guidance, and support to children in daily routines, including mealtimes, hygiene practices, homework, recreational activities, and bedtime.• Observed and documented individual behaviors, progress, and concerns, and report them to the appropriate team members.• Maintained accurate and confidential records of each child's progress, incidents, and any significant events.• Ensured compliance with relevant regulations, policies, and procedures.

Bachelor Of Arts (B.A.), Psychology

Education record

Study abroad program