Avnish Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

End-to-End Facility Management: Successfully overseeing facility operations with a yearly turnover of ₹350 crores, ensuring efficiency and operational excellence.Cost Reduction of 22%: Implemented strategic initiatives and streamlined processes, leading to an impressive 22% reduction in operational costs across all verticals.Procurement Excellence: Spearheaded procurement strategies, optimizing resources and improving vendor partnerships, resulting in substantial cost savings… Show more End-to-End Facility Management: Successfully overseeing facility operations with a yearly turnover of ₹350 crores, ensuring efficiency and operational excellence.Cost Reduction of 22%: Implemented strategic initiatives and streamlined processes, leading to an impressive 22% reduction in operational costs across all verticals.Procurement Excellence: Spearheaded procurement strategies, optimizing resources and improving vendor partnerships, resulting in substantial cost savings without compromising quality.High NPS in Facility Operations: Focused on delivering exceptional service, consistently achieving high Net Promoter Scores (NPS) across multiple operations.Hotel Launch & Growth: Successfully launched and now oversees the operations of two hotels, driving a combined yearly revenue of ₹40 crores.End-to-End Hotel Management: Managed the entire lifecycle from the initial launch to full-scale operations, ensuring seamless day-to-day functioning and superior guest experiences.Highest NPS in Hospitality: Consistently achieved NPS scores ranging from 8 to 10, reflecting exceptional guest satisfaction and loyalty.Innovation & Sustainability: Introduced innovative operational solutions while embedding sustainability practices across all projects.Operational Scalability: Designed scalable operational models, positioning the organization for future growth and success.Leadership & Vision: Continues to inspire and lead cross-functional teams with a clear focus on operational efficiency, customer satisfaction, and strategic growth. Show less

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Chennai, Hyderabad

Staff Motivation & Workplace Culture: Implement methods to keep staff motivated, creating a lively yet professional atmosphere that encourages productivity and teamwork.Citywide Property Management: Oversee services across assigned properties within the city, using best business practices to manage operations and reduce costs effectively.Budget Management: Develop and manage budgets for various operational needs, comparing costs for services and goods to choose the best options for the… Show more Staff Motivation & Workplace Culture: Implement methods to keep staff motivated, creating a lively yet professional atmosphere that encourages productivity and teamwork.Citywide Property Management: Oversee services across assigned properties within the city, using best business practices to manage operations and reduce costs effectively.Budget Management: Develop and manage budgets for various operational needs, comparing costs for services and goods to choose the best options for the properties.Hotel Maintenance Oversight: Manage hotel maintenance by coordinating repairs or contracting necessary services, ensuring smooth operations and timely upkeep.Snag Reporting & Maintenance Planning: Track property maintenance and prepare detailed snag reports, anticipating both short-term and long-term improvements.Achieving NPS Targets: Consistently meet or exceed monthly Net Promoter Score (NPS) targets set by the corporate team, driving guest satisfaction and loyalty.Emergency Response: Efficiently handle emergency situations or urgent issues during shift hours, ensuring prompt resolution.Health & Safety Compliance: Manage the upkeep of equipment and supplies, ensuring compliance with health and safety standards at all times.Housekeeping Team Development: Provide training, support, and guidance to the housekeeping team, ensuring work meets the hotel’s high standards and taking corrective action when necessary. Show less

Hyderabad

Quality audit and Training

Bengaluru Area, India

• Has an eye for detail and the ability to effectively deal with guests, other departments, and housekeeping staff.

Pune Area, India

Snag List Management: Proficient in preparing, re-snagging, and de-snagging lists to ensure timely resolution and quality adherence.Quality Assurance: Conduct regular quality audits, evaluate staff performance, and assess hotel services based on a detailed audit checklist, providing ratings for continuous improvement.BOQ Development: Create Bills of Quantities (BOQs) aligned with the organization’s brand standards, ensuring consistency and cost control.Operational Support: Assist… Show more Snag List Management: Proficient in preparing, re-snagging, and de-snagging lists to ensure timely resolution and quality adherence.Quality Assurance: Conduct regular quality audits, evaluate staff performance, and assess hotel services based on a detailed audit checklist, providing ratings for continuous improvement.BOQ Development: Create Bills of Quantities (BOQs) aligned with the organization’s brand standards, ensuring consistency and cost control.Operational Support: Assist the Manager in preparing task breakdowns, as well as developing and implementing Policies and Procedures for smooth operations.Housekeeping Office Setup: Played a key role in setting up housekeeping offices, ensuring organized workflows.Inventory Management: Set up and maintain stores using bin cards, managing items like minibars, guest supplies, and chemicals efficiently.Room & Public Area Setup: Responsible for the setup and ongoing maintenance of guest rooms and public areas to meet the highest standards.Roster & Forecasting: Prepare duty rosters based on operational forecasts to ensure optimal staffing levels.Administrative Management: Regularly update essential administrative files, including Lost & Found, Minibar, and Guest Profiles, ensuring accurate record-keeping. Show less

Rishikesh

Handling guest complaints; ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.* Delivering high-value services to upscale clients for exalting their satisfaction levels.* Handling various aspects of housekeeping operations which included servicing rooms, taking care of public areas, handling desk operation incl. laundry operations.* Responsible for handling master keys to ensure safety and security… Show more Handling guest complaints; ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.* Delivering high-value services to upscale clients for exalting their satisfaction levels.* Handling various aspects of housekeeping operations which included servicing rooms, taking care of public areas, handling desk operation incl. laundry operations.* Responsible for handling master keys to ensure safety and security of guest and hotel properties.* Responsible for handling housekeeping desk efficiently by coordinating with other departments.* Responsible for in performing other duties such as store requisition, missing and breakage report.* Responsible in for coordinating and presenting Departmental communication cascade. Show less

Bachelor Of Hotel Managment And Catering Technlogy, Hotel Managment And Catering, 6.5 Cgpa

Bachelor of Hotel Managment and catering Technalogy

10+2, Mathematics, A

Math, physics, chemistry

10Th, Pcm, 2Nd Division

10th