Alexandre Mello Email and Phone Number
✔Nationality: Dual Citizenship (Brazilian and Portuguese) ✔Bilingual (Portuguese and English) ✉ alexandre.wgmello@gmail.com ☎ +55(61) 99970-1482I am a bilingual professional (Portuguese and English) holding a BSc in Computer Software, Postgrad in Database Management, and overall 18 years of experience in customer service. Technical support and IT product ownership. Working closely with business stakeholders to analyse and assess new IT initiatives and scheduled projects. Successfully taking ownership for the agreed solution ensuring that solutions were delivered to meet customer and business needs whilst adhering to legal, risk, and compliance requirements of the bank.Career Highlight- Technologies: Clipper, Pascal/Object Pascal/Delphi, HTML, ASP, JavaScript, SQL, SSIS, VBScript, Java Script, ASP, Excel Macro-Successfully improved the database, delivering a complete database with more accurate and complex reports.-Automated calendar tables including mobile holidays to replace the use of parameterization.-Created a calendar table with the needs of each Executive Management, such as crop year and monitoring by two months.-Automated several Database routines that required manual intervention by the programmer.-Added Data analyst responsibilities to the role. Developed the database, ETS, ASP, and PowerBI reports.I’m always interested in hearing from former colleagues, managers, or just interesting professionals, so feel free to contact me if you’d like to connect.
Caixa Econômica Federal
View- Website:
- caixa.gov.br
- Employees:
- 39256
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Senior It Product OwnerCaixa Econômica Federal Sep 2016 - PresentBrazil-Worked at the Brasília Headquarter-Supported the National Management of Financial Administration as Product Owner.-Maintained TED database and website. Used PowerBI and SSAS and SSIS.-Drove the analysis of business and customer requirements and transformed them into well-designed products and features.-Drove product vision to support our BI dashboards and data visualizations, bringing a strong desire to innovate and taking ideas from prototypes to MVP to production.-Influenced product prioritization and help build our overall product roadmap.-Worked closely with engineering to prioritize, plan, and track development.-Communicated progress and demo new features to the rest of the organization.-Maximised business value through ordering and prioritising the product backlog features and stories.-Shared both the product or service vision and the product roadmap on behalf of all business stakeholders. -Worked closely with the Digital and Delivery team to ensure that the team understands the product backlog and can effectively plan for sprints. Worked with User Experience, Product, Customer Intelligence, Architecture, identified business stakeholders & the delivery team to gather requirements, identify customer personas, validate insights, and develop Minimum Viable Product (MVP) scope.-Achievements: Successfully improved the database, delivering a complete database with more accurate and complex reports.-Automated calendar tables including mobile holidays to replace the use of parameterization.-Created a calendar table with the needs of each Executive Management, such as crop year and monitoring by two months.-Automated several Database routines that required manual intervention by the programmer.-Added Data analyst responsibilities to the role. Developed the database, ETS, ASP, and PowerBI reports. -
Full-Time English StudentSeda College Ireland Jul 2015 - Jul 2016Ireland
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Senior It Product OwnerCaixa Econômica Federal May 2013 - Jun 2015Brazil- Worked at the Brasília Headquarter- Supported the National Management of Financial Administration as Product Owner.- Opened, monitored, tested, and approved IT demands for the interbank transfer system.- Met demands by e-mail including guidance to agencies, requests from others Headquarters, internal and external auditing units, regulator BACEN, and other Financial Institutions.- Executed Financial Government Infrastructure Programs and Social Programs through official government tools and systems. Maintained TED database and website.- Achievements: Created Macros using VBA programming for manipulating web pages and an "Attachmate Extra!" Terminal emulator, optimizing activities and reducing activities time and risk of operational failure by 80%. Increased levels of compliance in operations. - Mapped of all the functionalities of the TRC system to create the Access Matrix for all users by security level, scoped and accessed profile according to the needs of the units. Result: created MPAS for the entire system, which included the access levels and profiles defined for the development, approval, and production environments, meeting the security requirements stipulated by the company, bringing security and auditable access history, which contributes to analyze possible cases of fraud. -
It Product OwnerCaixa Economica Federal Feb 2012 - Apr 2013Brazil- Worked at the Brasília Headquarter-Same duties as above at a junior level.-Technologies used: ASP, HTML, CSS, JAVASCRIPT, JQUERY-Achievements: Created TEDs database using SQL Server, ETL tools, and report pages used for decision making by the Vice-Presidencies of Finance and Product Strategy PF and PJ. -
Senior Bank TellerCaixa Econômica Federal Jan 2009 - Jan 2012Brazil- Worked at Brasília Branch-Provided account services to customers by receiving deposits and loan payments, issued savings withdrawals, recorded night and mail deposits, answered questions in person or on the telephone and referred to other bank services.-Recorded transactions by logging cashier's checks and other special services. Prepared currency transaction reports.-Cross-sold bank products by answering inquiries, informed customers of new services and product promotions, ascertained customers' needs, and directed customers to a branch representative.-Responsible for accounts payable, accounts receivable, and all transactions compliance. -Completed special requests by taking orders for checks, exchanging foreign currencies, provided special statements, copies, and referrals, and completed safe-deposit box procedures.-Compiled with bank operations and security procedures by participating in all dual-control functions, maintained customer traffic surveys, and audited other tellers' currency.-Maintained customer confidence and protected bank operations by keeping information confidential. -
Bank TellerCaixa Econômica Federal Sep 2005 - Jan 2009Brazil- Worked at Itajubá Branch- Same duties as above in a junior level -
Senior Banking Customer ServiceCaixa Econômica Federal Jan 2001 - Aug 2005Brazil-Worked at the Paraisópolis Branch-Provided support to banking customers face to face and through the phone. Acted as the first point of contact for all queries relating to bank services and support.
Alexandre Mello Education Details
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Facel – Faculdade De Administração Ciências, Educação E LetrasDatabase Management -
Computer Software Engineering
Frequently Asked Questions about Alexandre Mello
What company does Alexandre Mello work for?
Alexandre Mello works for Caixa Econômica Federal
What is Alexandre Mello's role at the current company?
Alexandre Mello's current role is Senior IT Product Owner | Business Intelligence | Software Developer.
What schools did Alexandre Mello attend?
Alexandre Mello attended Facel – Faculdade De Administração Ciências, Educação E Letras, Unopar - Universidade Norte Do Paraná.
Who are Alexandre Mello's colleagues?
Alexandre Mello's colleagues are Leonardo De Azevedo Souza, Danielly Alde Leoni, Priscila De Oliveira, Rogerio Souza, Fernando Alves Do Nascimento, Roberto Conde, Cristiane Santana Duarte.
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alexandre mello
Greater São Paulo Area -
Alexandre MELLO
Director Of Associative Affairs And Climate Change At Ibram - The Brazilian Mining AssociationBelo Horizonte, Mg1yahoo.com -
1mandic.com.br
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2gmail.com, asraymond.com
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Alexandre Mello
Commercial Executive | Business | Strategic Planning | Distribution Channels | Management And DevelopmentSão Paulo, Sp
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