Alexandre Mello Email & Phone Number

Brazil

-Worked at the Brasília Headquarter-Supported the National Management of Financial Administration as Product Owner.-Maintained TED database and website. Used PowerBI and SSAS and SSIS.-Drove the analysis of business and customer requirements and transformed them into well-designed products and features.-Drove product vision to support our BI dashboards and data visualizations, bringing a strong desire to innovate and taking ideas from prototypes to MVP to production.-Influenced product prioritization and help build our overall product roadmap.-Worked closely with engineering to prioritize, plan, and track development.-Communicated progress and demo new features to the rest of the organization.-Maximised business value through ordering and prioritising the product backlog features and stories.-Shared both the product or service vision and the product roadmap on behalf of all business stakeholders. -Worked closely with the Digital and Delivery team to ensure that the team understands the product backlog and can effectively plan for sprints. Worked with User Experience, Product, Customer Intelligence, Architecture, identified business stakeholders & the delivery team to gather requirements, identify customer personas, validate insights, and develop Minimum Viable Product (MVP) scope.-Achievements: Successfully improved the database, delivering a complete database with more accurate and complex reports.-Automated calendar tables including mobile holidays to replace the use of parameterization.-Created a calendar table with the needs of each Executive Management, such as crop year and monitoring by two months.-Automated several Database routines that required manual intervention by the programmer.-Added Data analyst responsibilities to the role. Developed the database, ETS, ASP, and PowerBI reports.

Ireland

Brazil

- Worked at the Brasília Headquarter- Supported the National Management of Financial Administration as Product Owner.- Opened, monitored, tested, and approved IT demands for the interbank transfer system.- Met demands by e-mail including guidance to agencies, requests from others Headquarters, internal and external auditing units, regulator BACEN, and other Financial Institutions.- Executed Financial Government Infrastructure Programs and Social Programs through official government tools and systems. Maintained TED database and website.- Achievements: Created Macros using VBA programming for manipulating web pages and an "Attachmate Extra!" Terminal emulator, optimizing activities and reducing activities time and risk of operational failure by 80%. Increased levels of compliance in operations. - Mapped of all the functionalities of the TRC system to create the Access Matrix for all users by security level, scoped and accessed profile according to the needs of the units. Result: created MPAS for the entire system, which included the access levels and profiles defined for the development, approval, and production environments, meeting the security requirements stipulated by the company, bringing security and auditable access history, which contributes to analyze possible cases of fraud.

Brazil

- Worked at the Brasília Headquarter-Same duties as above at a junior level.-Technologies ​​used: ASP, HTML, CSS, JAVASCRIPT, JQUERY-Achievements: Created TEDs database using SQL Server, ETL tools, and report pages used for decision making by the Vice-Presidencies of Finance and Product Strategy PF and PJ.

Brazil

- Worked at Brasília Branch-Provided account services to customers by receiving deposits and loan payments, issued savings withdrawals, recorded night and mail deposits, answered questions in person or on the telephone and referred to other bank services.-Recorded transactions by logging cashier's checks and other special services. Prepared currency transaction reports.-Cross-sold bank products by answering inquiries, informed customers of new services and product promotions, ascertained customers' needs, and directed customers to a branch representative.-Responsible for accounts payable, accounts receivable, and all transactions compliance. -Completed special requests by taking orders for checks, exchanging foreign currencies, provided special statements, copies, and referrals, and completed safe-deposit box procedures.-Compiled with bank operations and security procedures by participating in all dual-control functions, maintained customer traffic surveys, and audited other tellers' currency.-Maintained customer confidence and protected bank operations by keeping information confidential.

Brazil

- Worked at Itajubá Branch- Same duties as above in a junior level

Brazil

-Worked at the Paraisópolis Branch-Provided support to banking customers face to face and through the phone. Acted as the first point of contact for all queries relating to bank services and support.

Postgraduate Degree, Database Management

Bachelor'S Degree, Computer Software Engineering