Peter Axelson
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Peter Axelson Email & Phone Number

Business Development Private Wireless Networks at Onomondo
Location: Vienna, Virginia, United States 10 work roles 2 schools
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Current company
Role
Business Development Private Wireless Networks
Location
Vienna, Virginia, United States
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Who is Peter Axelson? Overview

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Quick answer

Peter Axelson is listed as Business Development Private Wireless Networks at Onomondo, a company with 107 employees, based in Vienna, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Peter Axelson.

Peter Axelson previously worked as Global Head of Transformation, Customer Experience (CX) at Nokia and Head of Business Transformation, Nokia Turn-around Office at Nokia. Peter Axelson holds Master Of Engineering, Electrical Engineering from University Of Utah.

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Onomondo

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Profile bio

About Peter Axelson

I am an accomplished, forward-thinking Dynamic Leader with a 20-plus-year portfolio of success driving customer services, customer success, customer operations and delivery. Leveraged to drive corporate business transformations (cost savings, organizational transformation, customer experience) Among my most notable qualifications:📌 Instrumental in leading business transformations, driving performance turn-arounds, slashing costs, and delivering significant improvements in customer satisfaction, market share, and revenue growth. 📌 Experienced in executing business-critical programs with 500+ resources on schedule and within budget for Nokia’s multibillion-dollar client initiatives, including T-Mobile 5G, C-Spire LTE, Sprint TD-LTE, and Sprint Subscriber DB deployments.📌 Consistency elevating customer loyalty and growing revenue by executing customer success strategies📌 Reputation for conceptualizing, launching, and overseeing industry-first ESG Customer Councils in Europe, Asia, and MEA.📌 Big-picture strategist and creative problem-solver, with solid tactical execution & project management skills.📌 Polished presenter, team builder & leader, meeting facilitator, and negotiator. By blending deep subject matter knowledge, strategic thinking, and perseverance with a calm temperament, resourcefulness, and keen intellect, I consistently deliver across all key performance areas.

Current workplace

Peter Axelson's current company

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Onomondo
Onomondo
Business Development Private Wireless Networks
Vienna, VA, US
Website
Employees
107
AeroLeads page
10 roles

Peter Axelson work experience

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Business Development Private Wireless Networks

Vienna, VA, US

Global Head Of Transformation, Customer Experience (Cx)

Current

Washington DC-Baltimore Area

In this role, I performed in a project management capacity, tasked with designing a new global customer experience organization, defining go-to-market strategy, providing governance, strengthening sustainability strategy, and generated monthly reports for CEO review. Key Contributions:- Led transformation of 4,000-member customer experience (CX).

Mar 2021 - Present

Head Of Business Transformation, Nokia Turn-Around Office

Bellevue, Washington, United States

During this time frame, I was charged with increasing efficiency and reducing expenses. I collaborated with the sales teams to define process and contract changes, and rolled-out new performance management system focused on accountability and transparency.Key Contributions:- Reduced external procurement spend by $100M+ by improving internal process.

Sep 2019 - Mar 2021

Vp, Customer Program Operations

Bellevue, Washington, United States

In this role, I was tasked with turning-around the high-value, at-risk T-Mobile's services and support organization, which was causing loss of services revenue, especially in the South region. I led a 500+-member organization valued at $300M in service & support. Key Contributions:- Strengthened region by recruiting new leadership, revamping organizational.

Oct 2017 - Sep 2019

Vice President, Customer Services Operations

Greater Seattle Area

As VP of Customer Delivery Operations, I led $150M service business and program execution for all US enterprise and government customers in post-ALU acquisition environment. I managed sales and customer service delivery, and led 40 direct reports and 175 total staff. Key Contributions:- Drove post-merger integration of ALU to build single high-performing.

Feb 2016 - Oct 2017

Vp Of Customer Operations

Redmond, Washington, United States

In 2013, I was promoted to lead the Nokia services business for the company’s largest US account, drive sales and contract negotiations, and lead my team in service business and contract execution.

May 2013 - Feb 2016

Head Of Professional Services, West Region

Redmond, Washington, United States

During this period, I led customer operations and service delivery across Western region and key nationwide accounts, including Federal Government. I managed NSN first North American Wireless Managed Services operations, negotiated contracts, and built a high-performing team.

Dec 2008 - May 2013

Head Of Customer Support Services, North America

Atlanta, Georgia, United States

In 2007, I was appointed to elevate business unit performance, manage service delivery and lead a 300-member team.

Apr 2007 - Oct 2008

Head Of Post-Merger Integration, North America Services

Atlanta, Georgia, United States

I was assigned to lead the post-merger integration between Nokia and Siemens while continuing to manage customer care in 2007.

Jan 2007 - Dec 2007

Executive Director Customer Support (Care), North America

Atlanta, Georgia, United States

In this early Nokia role, I led a 200-member team in overseeing software, hardware, and technical support services including performance, sales, profitability, and service delivery.

Oct 2004 - Mar 2007
Team & coworkers

Colleagues at Onomondo

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2 education records

Peter Axelson education

Master Of Engineering, Electrical Engineering

Activities and Societies: Member of University of Utah Swim Team

FAQ

Frequently asked questions about Peter Axelson

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What company does Peter Axelson work for?

Peter Axelson works for Onomondo.

What is Peter Axelson's role at Onomondo?

Peter Axelson is listed as Business Development Private Wireless Networks at Onomondo.

Where is Peter Axelson based?

Peter Axelson is based in Vienna, Virginia, United States while working with Onomondo.

What companies has Peter Axelson worked for?

Peter Axelson has worked for Onomondo, Nokia, and Nokia Siemens Networks.

Who are Peter Axelson's colleagues at Onomondo?

Peter Axelson's colleagues at Onomondo include Karlo Kasumović, Júlia López Marsal, Bello Sani Safana, Maria Girlyanova, and Joan Boluda Chova.

How can I contact Peter Axelson?

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What schools did Peter Axelson attend?

Peter Axelson holds Master Of Engineering, Electrical Engineering from University Of Utah.

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