Peter Axelson Email & Phone Number
Who is Peter Axelson? Overview
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Peter Axelson is listed as Business Development Private Wireless Networks at Onomondo, a company with 107 employees, based in Vienna, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Peter Axelson.
Peter Axelson previously worked as Global Head of Transformation, Customer Experience (CX) at Nokia and Head of Business Transformation, Nokia Turn-around Office at Nokia. Peter Axelson holds Master Of Engineering, Electrical Engineering from University Of Utah.
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About Peter Axelson
I am an accomplished, forward-thinking Dynamic Leader with a 20-plus-year portfolio of success driving customer services, customer success, customer operations and delivery. Leveraged to drive corporate business transformations (cost savings, organizational transformation, customer experience) Among my most notable qualifications:📌 Instrumental in leading business transformations, driving performance turn-arounds, slashing costs, and delivering significant improvements in customer satisfaction, market share, and revenue growth. 📌 Experienced in executing business-critical programs with 500+ resources on schedule and within budget for Nokia’s multibillion-dollar client initiatives, including T-Mobile 5G, C-Spire LTE, Sprint TD-LTE, and Sprint Subscriber DB deployments.📌 Consistency elevating customer loyalty and growing revenue by executing customer success strategies📌 Reputation for conceptualizing, launching, and overseeing industry-first ESG Customer Councils in Europe, Asia, and MEA.📌 Big-picture strategist and creative problem-solver, with solid tactical execution & project management skills.📌 Polished presenter, team builder & leader, meeting facilitator, and negotiator. By blending deep subject matter knowledge, strategic thinking, and perseverance with a calm temperament, resourcefulness, and keen intellect, I consistently deliver across all key performance areas.
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Peter Axelson work experience
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Global Head Of Transformation, Customer Experience (Cx)
CurrentIn this role, I performed in a project management capacity, tasked with designing a new global customer experience organization, defining go-to-market strategy, providing governance, strengthening sustainability strategy, and generated monthly reports for CEO review. Key Contributions:- Led transformation of 4,000-member customer experience (CX).
Head Of Business Transformation, Nokia Turn-Around Office
During this time frame, I was charged with increasing efficiency and reducing expenses. I collaborated with the sales teams to define process and contract changes, and rolled-out new performance management system focused on accountability and transparency.Key Contributions:- Reduced external procurement spend by $100M+ by improving internal process.
Vp, Customer Program Operations
In this role, I was tasked with turning-around the high-value, at-risk T-Mobile's services and support organization, which was causing loss of services revenue, especially in the South region. I led a 500+-member organization valued at $300M in service & support. Key Contributions:- Strengthened region by recruiting new leadership, revamping organizational.
Vice President, Customer Services Operations
As VP of Customer Delivery Operations, I led $150M service business and program execution for all US enterprise and government customers in post-ALU acquisition environment. I managed sales and customer service delivery, and led 40 direct reports and 175 total staff. Key Contributions:- Drove post-merger integration of ALU to build single high-performing.
Vp Of Customer Operations
In 2013, I was promoted to lead the Nokia services business for the company’s largest US account, drive sales and contract negotiations, and lead my team in service business and contract execution.
Head Of Professional Services, West Region
During this period, I led customer operations and service delivery across Western region and key nationwide accounts, including Federal Government. I managed NSN first North American Wireless Managed Services operations, negotiated contracts, and built a high-performing team.
Head Of Customer Support Services, North America
In 2007, I was appointed to elevate business unit performance, manage service delivery and lead a 300-member team.
Head Of Post-Merger Integration, North America Services
I was assigned to lead the post-merger integration between Nokia and Siemens while continuing to manage customer care in 2007.
Executive Director Customer Support (Care), North America
In this early Nokia role, I led a 200-member team in overseeing software, hardware, and technical support services including performance, sales, profitability, and service delivery.
Colleagues at Onomondo
Other employees you can reach at onomondo.com. View company contacts for 107 employees →
Karlo Kasumović
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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JL
Júlia López Marsal
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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BS
Bello Sani Safana
Colleague at Onomondo
Lagos, Lagos State, Nigeria, Nigeria
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MG
Maria Girlyanova
Colleague at Onomondo
Ukraine, Ukraine
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JB
Joan Boluda Chova
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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SM
Sofia Marino
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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MP
Madalina Pop
Colleague at Onomondo
Denmark, Denmark
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AK
Alen Kostic
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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MG
Magdalena Gómez
Colleague at Onomondo
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
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GM
Giulia Manzini
Colleague at Onomondo
Copenhagen Metropolitan Area, Denmark
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Peter Axelson education
Master Of Engineering, Electrical Engineering
Bachelor Of Science - Bs, Electrical Engineering
Frequently asked questions about Peter Axelson
Quick answers generated from the profile data available on this page.
What company does Peter Axelson work for?
Peter Axelson works for Onomondo.
What is Peter Axelson's role at Onomondo?
Peter Axelson is listed as Business Development Private Wireless Networks at Onomondo.
Where is Peter Axelson based?
Peter Axelson is based in Vienna, Virginia, United States while working with Onomondo.
What companies has Peter Axelson worked for?
Peter Axelson has worked for Onomondo, Nokia, and Nokia Siemens Networks.
Who are Peter Axelson's colleagues at Onomondo?
Peter Axelson's colleagues at Onomondo include Karlo Kasumović, Júlia López Marsal, Bello Sani Safana, Maria Girlyanova, and Joan Boluda Chova.
How can I contact Peter Axelson?
You can use AeroLeads to view verified contact signals for Peter Axelson at Onomondo, including work email, phone, and LinkedIn data when available.
What schools did Peter Axelson attend?
Peter Axelson holds Master Of Engineering, Electrical Engineering from University Of Utah.
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