• Developed and execute a Sales plan for Channel, plus working closely with Channel Partners and customers to identify develop and drive new business opportunities.• Negotiate with Enterprise Organizations and offer insight into Sales process.• Develop and plan for Channel sales growth throughout the year.• Develop, Maintain and Manage Partners Program to ensure certification, compliance, and revenue requirements are met of each reseller.• Develop new partners in Pakistan and Afghanistan Region.• Provide trainings to customers and partners.• Work closely with Customer, Principle and Partner to develop BOQ as per customers’ requirements.• Dell technologies Storage, HCI, and DPS Sizing using different sizing tools.• Work closely with partners to generate SMB's business.• Create and maintain monthly product forecast as well as develop and manage pipeline.• Planned, developed strategies, and launched new products like PowerStore, IDPA into Pakistan and Afghanistan markets.

• Develop plan for Channel sales growth.• Develop new partners in Pakistan Region.• Provide sales and technical training to partners.• Work closely with end-users on their Backup, recovery, and their disaster recovery planning.• Work closely with Principle and Partner to develop BOQ as per customers’ requirements.• Work closely with partners to generate SMB's business.• Create and maintain monthly product forecast as well as develop and manage pipeline.

•Providing System Support Administration Services to clients•Administration and Management of Solar Winds.•Monitoring and Administration of VMware vSphere 5.5 Environment with over 120 virtual Servers spanning over 8 Physical Hosts. • VERITAS Backup Exec Administration. • Monitoring and Administration of VEEAM Backup and Replication Software (Version 9). • Create and analyze Backup and Restoration Job Policies for Virtual servers according to the RPO/RTO’s of servers. • Create GFS and DDBoost Jobs on VEEAM Backup & Replication Software (Version 9)• Preparing Documentation on MS Visio and MS Excel. • Monitoring and Administration of VMware Horizon View VDI Infrastructure With over 500 virtual Desktops spanning over 8 Physical hosts. • Use of VMware View Persona Management to retain user data and settings. • Working with GPOs to control VDI. • Implementing Power Policy for Virtual Desktops Based on user categories. • Windows Server Update Services (WSUS) management for Servers and workstation patching.• Responsible for the management of Windows Active Directory, DNS and DHCP IT infrastructure.• FTP services management on windows server 2012 R2.• Administration of Trend Micro Deep Security Manager Anti-Virus software for protection from malicious software.• Administration of Trend Worry Free Business.• Dell Active Administration • Create AD Users and Computers Report through Dovestone Software.• Create Reports and apply NTFS and FDS security through Dell Security Explorer.• Administration of Cisco OPEN DNS.

ROLE & RESPONSIBILITIES • Providing support for any major incident.• Monitor, Support and assign daily tasks to IT officer.• Inventory Management.• Provide Training to IT officers and Staffs• Maintained Password Policy.• Patch Management of Servers.• Recover any gaps might face in IT Dept.• Coordinate with different sites.• Recommended Microsoft licenses.• Active Directory User Management.• Email management.• Proposed new technology and system to improve IT services.• Provided support to database and software team on their daily issue and task.• Worked with software team to improve the internal software and website.• Providing End of Day report to IT Manager.PROJECTS• Designed, planned and implemented Network Infrastructure.• Designed, planned and implemented Active Directory, DHCP and DNS.• Designed, planned and implemented Wireless Technology.• Designed, planned and implemented Forefront TMG Firewall.• Planned and implemented IT Policy ,Procedures and Password policy.• Designed, planned and implemented Switch and Cable Tagging.• Designed and planned IT incident logging system.

As lecturer I worked closely with students to grown their expertise in the field of IT by using latest tools and techniques, I have taught following courses 1) Trusted Computing2) DBMS3) Programming 4) Data Structure5) Network and Protocols6) Information Security

ROLE & RESPONSIBILITIES • Providing excellent IT support services to all employees within the company including HBOS and Lloyds cover Head offices, Branches, Regional offices and Retail Contact Centre.• Ensured all requests are logged according to Service Desk procedure.• Providing support to all Company Executive ensuring they get the best customer services including Chief Executive, Directors and Managers.• Providing Hardware and Software Support to Desktops, Laptops, Blackberry, Telephony System (Cisco & Avaya), Virtual Private Network, Emails, Printers & Faxes, Pointsec, Microsoft office, Ms Office Communicator, Citrix and Virtual Machines.• Providing support on Banking System including Planit, MSP, Winxcel, Branch Counters , Single Desktop Intelligence, CC Agent, Edge, Business Objects, Business intelligent and SAP• Providing support on mainframes application like Core Banking System, IBM AS400, IBMA, UFSS and Unisys.• User Management in Windows 2003, Oracle Identity Manager and QARS.• Maintaining Password Policy within the Bank including SOX Compliance.• Integral part of Software Deployment team.• Important part of Network infrastructure team helping them to diagnose and resolving any network related issue.• Significant part of IT Security team ensuring all the IT security policies implementation.• Worked as Tech Spec provided help & support to colleagues who face any problem regarding any incident.• Worked as Major Tech Specialist ensured all High Severity incident been logged in correct and timely manners work closely with Incident Management team to make sure that the entire High Severity incident been dealt urgently.• Worked for 24x7 team providing service to all business needs in out of office hours, making sure all the service level agreements are meet according ITIL frame work.

ROLE & RESPONSIBILITIES• Technical and administrative support for LAN.• Planning and development of IT Policies.• Management, monitoring and security of network• Patch management of servers and periodic network security assessments.• Responsible to manage infrastructure team.• Vulnerability analysis.• Wireless Network.• Firewall Setup & Maintenance.• Emails Management.• Data Backup.• Network Services load Balancing.• Software related issues.