Ayelet Dror Email & Phone Number

Israel

Israel

Israel

Petah Tikva Area, Israel

- in charge of E2E employee lifecycle- HR point of contact for employees and managers in the business unit.- supporting the business unit needs, and implementation of HR Processes.- Working closely with VP, managers and employees to improve work relationships, build morale, and increase productivity and retention.

Petah Tikva, Hamerkaz (Central) District, Israel

Managing all training activities, organizational development and training development at ZAP Group.•Creation and implementation of the organization’s development and training strategies, supporting the achievement of business goals. •Management of manager training routines, as required by the work environment and the varying needs of each division within the organization. •Management of employee training programs for the variety of professions within the organization

Israel

key responsibilities: - Training leadership and management programs- Developing leadership and management Core values ,competences and programs- Change management Consulting - Consulting Organizational Development processes- Personal Consulting and training for managers- Team-building- Managing business and professional interface with customers

Oversaw 3 corporate call centers (inbound sales and a telemarketing center) and a customer service center

Israel

Headed the outsourcing activity of 2 sales centers and a retention teamMatrix management of the center’s managers, liaising company management and outsourcing company to achieve business goals

M.A., Organizational Consulting And Development

B.A, Behavioral Studies