Ayelet Dror Email & Phone Number

Israel

Israel

Israel

Petah Tikva Area, Israel

- in charge of E2E employee lifecycle- HR point of contact for employees and managers in the business unit.- supporting the business unit needs, and implementation of HR Processes.- Working closely with VP, managers and employees to improve work relationships, build morale, and increase productivity and retention.

Petah Tikva, Hamerkaz (Central) District, Israel

• Managing all training activities, organizational development and training development at ZAP Group.
• Creation and implementation of the organization’s development and training strategies, supporting the achievement of business goals.
• Management of manager training routines, as required by the work environment and the varying needs of each division within the organization.
• Management of employee training programs for the variety of professions within the organization

Israel

key responsibilities: - Training leadership and management programs- Developing leadership and management Core values,competences and programs- Change management Consulting - Consulting Organizational Development processes- Personal Consulting and training for managers- Team-building- Managing business and professional interface with customers

Oversaw 3 corporate call centers (inbound sales and a telemarketing center) and a customer service center

Israel

Headed the outsourcing activity of 2 sales centers and a retention teamMatrix management of the center’s managers, liaising company management and outsourcing company to achieve business goals

M.A., Organizational Consulting And Development

B.A, Behavioral Studies