Norazrin Darusman Email & Phone Number

Shah Alam, Selangor, Malaysia

• Collaborate with the team to develop comprehensive marketing plans that align with business objectives and target audiences.• Conducting market research and competitive analysis to identify trends, opportunities, and areas for differentiation.• Assist in defining marketing strategies, including target segments, messaging, and positioning. • Participate in the end-to-end execution of marketing campaigns across various channels (print, digital, social media, events, etc.) locally and internationally.• Coordinate with cross-functional teams to ensure timely delivery of campaign materials, assets, and resources.• Monitor campaign performance and provide regular reports on key metrics to evaluate success and identify optimization opportunities. • Contribute to the development and maintenance of the brand identity and guidelines.• Assist in creating branding materials, including visual elements, graphics, themes, etc.• Ensure consistent brand messaging and positioning across all marketing communications. • Assist in the creation of engaging marketing content, both company and product-related, including articles, videos, infographics, etc.• Collaborate with internal stakeholders to ensure content aligns with brand messaging and resonates with target audiences. • Develop and maintain relationships with external partners, vendors, agencies, and media outlets as needed for campaign execution and branding initiatives. • Provide regular reports on the performance of marketing campaigns, branding efforts, and digital marketing activities.identify trends, insights, and areas for improvement, and use these insights to adjust strategies as needed. • Planning and executing physical and virtual events (i.e local & overseas exhibitions, customer visits, distributors' events, company functions, product webinars), coordinating internal departments and external suppliers

Subang Jaya, Selangor, Malaysia

• Conceive and develop efficient and intuitive marketing strategies• Create, edit content, manage content, and oversee advertising/communication campaigns (social media, website, LinkedIn, tweeter, etc.), exhibitions, and promotional events• Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures• Email; create and send out our monthly newsletter through MailChimp.• Responsible for a company event. manage a variety of end-to-end marketing campaigns and event to drive awareness and leads• Initiate and control surveys to assess customer requirements and dedication• Write copy for diverse marketing distributions (brochures, press releases, website material, etc.)• Maintain relationships with media vendors and publishers to ensure collaboration in promotional activities• Monitor the progress of campaigns using various metrics and submit reports of performance• Collaborate with managers in preparing budgets and monitoring expenses• Handle incoming and outgoing inquiries• Support ad hoc tasks assigned by management from time to time.

Shah Alam, Selangor, Malaysia

• Responsible for planning, development, and implementation of company marketing strategies for new product launching and introduction as well as market penetration to end consumers.• Oversee development and implementation of support materials and services for trade marketing activities – tactical campaigns of dealers/distributors.• Act as the brand custodian for the company to ensure articulation of the company’s desired corporate and brand image and position – liaising with government & PR agencies for corporate information for any formal & informal launchings.• Prepare, forecast, and control advertising budgets on a monthly and annual basis and support regional direction and reporting.• Handle editorial direction, design, proofread, production and distribution of all company publications including newsletters.• Responsible for Website development, and maintenance, and working with agency to create and execute campaigns to social media accounts (WhatsApp, Facebook, Instagram).• Sourcing and developing strategic partnership collaborations with external parties to plan and implement marketing campaign activities across all identified opportunities• Coordinate with designer and copywriter on artwork preparation and content proofreading for advertising and promotional materials such as Social Media Advertising, EDM, Search Marketing, flyers, etc.• Conduct project analysis, market survey, feedback on market needs, and monitor competitor activities.• Track and analyze marketing campaigns' effectiveness and online traffic flow, and provide regular reports to the management.

Shah Alam, Selangor, Malaysia

• Contributing to the development of marketing strategies.• Conducting market research on rival products.• Designing and implementing marketing plans for company products.• Coordinating with media representatives and sponsors.• Working with the sales team to develop targeted sales strategies.• Answering client queries about product specifications and uses.• Maintaining client relations.• Tracking sales data to ensure the company meets sales quotas.• Creating and presenting sales performance reports.

Shah Alam, Selangor, Malaysia

• Manage large amounts of incoming phone calls• Generate sales leads• Identify and assess customers’ needs to achieve satisfaction• Build sustainable relationships and trust with customer accounts through open and interactive communication• Provide accurate, valid and complete information by using the right methods/tools• Meet personal/customer service team sales targets and call handling quotas• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution• Keep records of customer interactions, process customer accounts and file documents• Follow communication procedures, guidelines and policies• Take the extra mile to engage customers

Petaling Jaya, Selangor, Malaysia

• Answer and direct phone calls• Organize and schedule appointments• Plan meetings and take detailed minutes• Write and distribute email, correspondence memos, letters, faxes and forms• Assist in the preparation of regularly scheduled reports• Develop and maintain a filing system• Update and maintain office policies and procedures• Order office supplies and research new deals and suppliers• Maintain contact lists• Book travel arrangements• Submit and reconcile expense reports• Provide general support to visitors• Act as the point of contact for internal and external clients• Liaise with executive and senior administrative assistants to handle requests and queries from senior manager

Master Of Management, Business Administration And Management, General, 4.00

Bachelor Of Management With Honor, Business Administration And Management, General, 3.45

Awarded Dean List with 3 consecutive semester

Certificates, Digital Communication And Media/Multimedia