In my role as Business Development, I oversaw nationwide provider recruitment operations, creating and maintaining a growing pipeline of candidates and achieving all milestones.I established strong relationships with vendors, negotiating favorable rates to reduce project costs, while also diligently tracking actual costs against projected costs to ensure project budgets were met.To ensure project organization and future reference, I standardized project documents and templates, creating an easily accessible archive of best practices for future projects.I optimized business processes in response to benchmark analysis, delivering collaborative and flexible project planning with third-party vendors and internal teams to streamline operations and improve project efficiency.As part of my daily duties, I facilitated daily status updates, weekly and monthly leadership reporting, identifying impediments and improvement opportunities to meet project milestones.I also collaborated closely with executive management to develop project scope and requirements, creating high-level and detailed plans and timelines to ensure project success.

Spearheads the development and execution of contract and proposal processes to secure new business,collaborating cross-functional leaders to craft distinctive value propositions, ultimately enhancing clients'competitive positions.• Facilitate the go/no-go decision, proposal kickoff meeting, and the development of content,including graphics and visuals, to articulate the company’s unique value proposition.• Perform post-submittal activities toward securing new business.• Develop a negotiated contract outline and proposed services.• Gather and report on competitive intelligence to articulate the company’s relative performance.• Develop and track metrics to support positive proposal outcomes.• Oversee proposal development from ideation to contracting.• Lead the company’s engagement with professional associations to expand the company’sprofessional network.• Provide on-going upkeep and management of a proposal and contract content repository, ensuringall such content is current, available, and relevant.

As a Project Coordinator, I was responsible for managing project operations, updating and maintaining project plans, and ensuring that assigned projects achieved an acceptable profit margin and return on investment. I also led internal engagement efforts aimed at improving performance through effective survey design, resulting in increased employee engagement. Building and maintaining strong cross-functional relationships was a key aspect of my role, as was managing customer needs and expectations by meeting project timelines.One of my primary focuses was on standardizing customer data through effective document management, which helped to optimize business planning and improve customer service. I also developed effective communication strategies across various channels to communicate sensitive and important information during organizational process changes. As part of this work, I formulated various operational features, including reorganizing process flows and formulating departmental best practices.

As a Youth Mentor, I spearheaded initiatives to foster positive behavior and communication while minimizing aggression among young clients. To support their personal growth, I provided clients with materials and tools for self-improvement. Additionally, I compiled and maintained detailed reports documenting each youth's progress and behavioral changes.As a mentor, I guided clients through the challenges and transitions of life, offering support and advice. During sessions, I developed and implemented effective communication strategies to facilitate productive interactions between clients and their guardians.

As a CPS Investigator, I conducted strategic investigations to gather requirements through customer complaints, interviews, and documented claims resulting in improved environmental conditions. I maintained an internal repository of client information, parsed data and identified corrective courses of action to mitigate client risks. Utilizing data trends, I identified predictive behavior and provided community resources to reduce potential harm to clients.I also led projects in establishing a new PMO process by developing project planning, change requests, SDLC workflow processing, and project schedule templates for adolescent safety. This was achieved through collaboration with cross-functional teams such as law enforcement, community agencies, advocacy, school districts, hospitals, non-profit organizations, and legal.I developed active plans for effective family interactions across diverse backgrounds, providing tailored interventions to address specific needs.