Bailey Gibson Email & Phone Number

Atlanta, GA, US

Atlanta, Georgia, United States

• Monitored social media platforms for brand mentions and engagement opportunities, proactively responding to customer queries and promoting client's products and services. These platforms include Instagram, Facebook, X.
• Created witty, brand-aligned responses to social media interactions, focusing on engagement with key stakeholders, customers, and influencers.
• Analyzed engagement metrics and provided insights to optimize future campaigns, ensuring a balance between customer satisfaction and brand promotion.
• Assisted in crafting and implemented a comprehensive response matrix, ensuring consistent, brand-appropriate messaging across various social media interactions, while addressing common customer inquiries and scenarios.

Atlanta, Georgia, United States

• Created engaging content, including photos, videos, and stories, showcasing daily specials, seasonal drinks, and community events.
• Developed and maintained a content calendar to ensure consistent posting and alignment with brand goals.
• Collaborate with colleagues to maintain workflow systems and improve efficiency.
• Monitored and responded to customer comments and messages, fostering community interaction and enhancing brand loyalty.
• Created and implemented a response matrix, ensuring consistent responses in the voice of the brand. Making sure customer inquiries and scenarios are addressed appropriately.

Atlanta, Georgia, United States

• Provide a daily average of 80 or more high-quality coffee beverages, which included the utilization of espresso machines, grinders, and other various equipment.
• Foster a positive environment, with a team of 5, to create and maintain customer relations that indirectly resulted in an increase in sales and overall experience.
• Collaborate with colleagues to maintain workflow systems and improve efficiency.
• Implemented creative ideas for growth, development, and health of the shop.
• Guide to new hires for continued improvement of coffee skills and information needed to preform daily tasks.

Atlanta, Georgia, United States

• Directed, shot, and edited videos on a weekly basis for an audience of 4-6 million viewers across multiple platforms, which include Instagram, TikTok, YouTube, and Discord.
• Studied metrics such as, views, watch time, subscribers/followers, estimated revenue, and keyworks to help guide decisions and future projects.
• Created bespoke marketing content for Adidas, Merrell, Grailed, etc. to promote products by understanding customer goals and outcomes

Atlanta, Georgia, United States

• Managed two employees and served as a resource to train or answer questions over the course of 12-hour shifts
• Served as a proxy to the owner while they were out of the country, making key decisions for the smooth operation of the business
• Spearheaded Voga’s social media operations by creating and posting content which led to an increase in sales and brand value
• Ensured timely delivery of gelato products across 30 locations in the greater Atlanta area
• Achieved a 25% increase in Instagram followers and a 20% increase of in store visits.

Dawsonville, Georgia, United States

• Executed daily tasks with attention to detail while leading a team of four.
• Served as lead point of contact for customers in-store and over the phone answering questions and maintaining relationships
• Managed trucking logistics and made sure shipments were processed in a timely manner.

Gainesville, Georgia, United States

• Developed precise 3D models of dental prosthetics using 3Shape CAD software to ensure accurate fit and functionality
• Collaborated with dental professionals to interpret technical specifications and convert them into detailed CAD designs for crowns, bridges, and implants.
• Maintained a digital library of CAD files, ensuring easy access to past designs for reference and future modifications
• Created engaging visual content for social media platforms, including Instagram, Facebook, and LinkedIn, to showcase dental prosthetics and services.
• Assisted in the development and execution of digital marketing campaigns to promote dental products and services to target audiences.
• Conducted market research and competitor analysis to identify opportunities and trends within the dental industry.