Bailey Gibson Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Atlanta, Georgia, United States

•Monitored social media platforms for brand mentions and engagement opportunities, proactively responding to customer queries and promoting client's products and services. These platforms include Instagram, Facebook, X, TikTok, and YouTube•Created witty, brand-aligned responses to social media interactions, focusing on engagement with key stakeholders, customers, and influencers.•Analyzed engagement metrics and provided insights to optimize future campaigns, ensuring a balance between customer satisfaction and brand promotion.•Assisted in crafting and implemented a comprehensive response matrix, ensuring consistent, brand-appropriate messaging across various social media interactions, while addressing common customer inquiries and scenarios.

Atlanta, Georgia, United States

• Created engaging content, including photos, videos, and stories, showcasing daily specials, seasonal drinks, and community events.• Developed and maintained a content calendar to ensure consistent posting and alignment with brand goals.• Collaborate with colleagues to maintain workflow systems and improve efficiency.• Monitored and responded to customer comments and messages, fostering community interaction and enhancing brand loyalty.• Created and implemented a response matrix, ensuring consistent responses in the voice of the brand. Making sure customer inquiries and scenarios are addressed appropriately.

Atlanta, Georgia, United States

• Provide a daily average of 80 or more high-quality coffee beverages, which included the utilization of espresso machines, grinders, and other various equipment. • Foster a positive environment, with a team of 5, to create and maintain customer relations that indirectly resulted in an increase in sales and overall experience.• Collaborate with colleagues to maintain workflow systems and improve efficiency.• Implemented creative ideas for growth, development, and health of the shop.• Guide to new hires for continued improvement of coffee skills and information needed to preform daily tasks.

Atlanta, Georgia, United States

• Directed, shot, and edited videos on a weekly basis for an audience of 4-6 million viewers across multiple platforms, which include Instagram, TikTok, YouTube, and Discord. • Studied metrics such as, views, watch time, subscribers/followers, estimated revenue, and keyworks to help guide decisions and future projects.• Created bespoke marketing content for Adidas, Merrell, Grailed, etc. to promote products by understanding customer goals and outcomes

Atlanta, Georgia, United States

• Managed two employees and served as a resource to train or answer questions over the course of 12-hour shifts • Served as a proxy to the owner while they were out of the country, making key decisions for the smooth operation of the business • Spearheaded Voga’s social media operations by creating and posting content which led to an increase in sales and brand value • Ensured timely delivery of gelato products across 30 locations in the greater Atlanta area• Achieved a 25% increase in Instagram followers and a 20% increase of in store visits.

Dawsonville, Georgia, United States

• Executed daily tasks with attention to detail while leading a team of four. • Served as lead point of contact for customers in-store and over the phone answering questions and maintaining relationships• Managed trucking logistics and made sure shipments were processed in a timely manner.

Gainesville, Georgia, United States

• Developed precise 3D models of dental prosthetics using 3Shape CAD software to ensure accurate fit and functionality• Collaborated with dental professionals to interpret technical specifications and convert them into detailed CAD designs for crowns, bridges, and implants.• Maintained a digital library of CAD files, ensuring easy access to past designs for reference and future modifications• Created engaging visual content for social media platforms, including Instagram, Facebook, and LinkedIn, to showcase dental prosthetics and services.• Assisted in the development and execution of digital marketing campaigns to promote dental products and services to target audiences.• Conducted market research and competitor analysis to identify opportunities and trends within the dental industry.