● Fulfilled the role of Project Lead for the migration of the Integrated Library System (ILS) from Sirsi to Alma/PrimoVE, showcasing exceptional expertise in coordination the transition process.● Demonstrated exemplary leadership by taking on additional department and supervising and inspiring the Learning Commons Lab staff, fostering a collaborative and innovative work environment.● Effectively managed a dedicated team of 4 full-time staff, 7 part-time staff, and 10 work-study students, maximizing their potential and driving exceptional performance.● Showcased exceptional project management skills by spearheading a transformative $1 million effort to redesign the Learning Commons Lab space. Guided the project through its initial phase, overseeing remarkable enhancements in furniture, electrical infrastructure, and network upgrades.● Implemented a highly successful scaling up of the laptop semester loan project, orchestrating the management of a substantial inventory of 200 laptops. Ensured seamless availability and accessibility of technology resources for students, empowering their academic pursuits.● Played a pivotal role in the hotspot semester loan program during the challenging pandemic period of 2020-2021. Managed the program effectively, enabling students to stay connected and engaged in their studies.

● While in this position, expanded outreach to college and broader community through projects such as LibraryBiz Connect and the Human Library.● Professionalized full time staff by empowering them to participate in the vision for our department and library, working towards that goal.● Managed the Access Services department, overseeing the hiring, training, supervision, and evaluation of a team of three full-time and 6-8 part-time staff members.● Developed and implemented yearly goals for the Access Services Department, ensuring alignment with organizational objectives and enhancing service quality.● Acted as a liaison between faculty librarians, various library and college departments, and instructors, facilitating effective communication and collaboration.● Created and delivered ACS 123: Information Literacy credit course, utilizing both in-seat and online formats to enhance student learning.● Contributed to college, community, and professional committees and workgroups, leveraging expertise to drive decision-making and promote best practices.● Developed departmental guidelines and procedures, streamlining operations and ensuring consistent service delivery.● Created training guides and documentation for staff, equipping them with the necessary resources and knowledge to excel in their roles.● Mediated patron fines and disputes, resolving conflicts and maintaining positive relationships with library users.● Managed interlibrary loan, academic reserve collection, special material collection, stack maintenance, and performed regular system administration maintenance of patron records.● Compiled and analyzed library statistics, providing valuable insights for strategic planning and continuous improvement efforts.

● Successfully led the return of the Learning Resources Division to campus post-pandemic, implementing agile policy changes to ensure safety compliance and balance access levels for faculty, staff, and students.● Streamlined and coordinated diverse library and learning services and ecosystem, including acquisitions, cataloging, circulation, reserves, reference, interlibrary loan, research instruction, tutoring and student technical support.● Effectively directed the selection, acquisition, and organization of print and non-print library collections, providing the college community with a rich and diverse range of resources. Note: During this period physical book ordering was paused, only online materials were purchased, and the division diversified their online service options (Zoom, chat, etc).● Produced comprehensive statistical data and meticulous reports on the library's collection and services, fulfilling reporting requirements for federal and state agencies, library networks, and consortia.● Demonstrated leadership in managing library resource sharing policies and actively participated in national, state, and local cooperative arrangements.● Managed the college's open-access Learning Commons, collaborating with departments like ITS and Tutoring to create a user-centric learning environment.● Skillfully managed staffing challenges caused by furloughs, retirements, and turnover. Conducted continuous hiring, evaluations, and provided supervision for professional and support staff in the Library and Computer Commons.● Demonstrated exceptional financial acumen in overseeing the smooth fiscal year roll over and closeout of the substantial $5 million division budget.● Spearheaded the college's innovative Open Educational Resources (OER) development process, enhancing accessibility and affordability of learning materials.● Fostered strong relationships with college constituencies, cultivating an environment that promotes student achievement.

● Implemented the transformative Library Information Commons (LInC) concept, revolutionizing the library experience.● Coordinated reciprocal borrowing agreements with local libraries, expanding resource access for users.● Developed and delivered engaging instruction sessions, workshops, and library tours to promote information literacy among students and faculty.● Successfully recruited, trained, and supervised a dynamic team of library personnel for various positions.● Established and maintained comprehensive policies and procedures for the Library Information Commons (LInC).● Provided exceptional public services, including reference assistance, circulation management, reserve services, and interlibrary loan support.● Evaluated, selected, and procured a varied range of books, periodicals and materials, enhancing the library’s collection.● Managed collection maintenance tasks, including database updates, cataloging, and processing.