Laura Baker Email & Phone Number

California, United States

San Francisco Bay Area

Freelance, project management consulting for multiple small business, start-up clients specializing in business analytics, operations and logistics, financial analysis and bookkeeping, as well as marketing initiatives.Largest Project: Confidence Girls–Finalist in Harvard Business School and Harvard’s Global New Venture Regional Competitions, Featured in.

Produced dependable project leadership for Mercer’s firm-wide initiative to implement DigitalTransformation for all businesses–Health, Wealth and Career.Grew the $40M Digital Portfolio of digital products through reuse/rework, expanding technological capabilities and strategic initiatives.Assisted Principle Project Manager by defining budget forecasting.

Business Operations: assisted with maintaining and developing departmental Standard Operating Procedures and manuals--analyzing polices for improvement and coordinating Change Management within the departmentBusiness Analysis: assisted with research studies by gathering, conducting and preparing data, performing comparative analysis, calculations and.

Fremont, CA

Coordinated to improve company growth by assisting with Sales & HR initiatives; completed projects with the CEO & VPs.Ensured the Bay Area office ran smoothly by meeting bookkeeping deadlines, facilitating all shipping & receiving, as well as leading enhancement projects for the office/property.Managed & organized the calendar, travel schedule & inbox for.

Hartford, Connecticut Area

Oversaw the Account Management team who were the organization's communication hub, navigating tenant complaints, directing internal responses and protocols, and ensuring financial stability of 300+ commercial real estate properties.Leadership to four team members, including delegation and advisement to team of all upcoming & on-going.

Hartford, Connecticut Area

Corporate Liaison: corresponded with 70 tenants; nurtured business relationships to affect company brand; Analysis: improved business intelligence by tracking profitability & market trends for 50 properties; demonstrated proficiency in Commercial Leases and other legal documents to knowledgeably communicate with tenants & internal staff; made informed.

Watertown, MA

Managed and reported all interactive sales for BOPIS (Buy Online Pick-up In Store) and BORTS (Buy Online Return To Store). Processed each returned item to its proper return vendor, coordinated freight pick-up, received all BOPIS orders and communicated with customers for trouble-shooting for pick-up and returned items with the HD.com online warehouse.

Minneapolis, MN

Educated potential donors on donation procedures, expectations and process; screened for possible health risks; assessed commitment level in order increase efficiency & prevent crucial time loss to patients.

Ba, Business Management + History

Activities and Societies: SHRM: Society for Human Resource Managers, SMAHRA: Southern MN Area Human Resource Association, LAN: Lambda.

Education record