Head of Corporate Quality Controls and Systems | Multisite Leadership | Quality Management | Continuous Improvement | Supplier Management | Manufacturing | Root Cause Analysis | APQP | FMEA | Statistical Process Control | Six Sigma Black BeltMy leadership in driving efficiency, innovation, and operational excellence has yielded tangible benefits for organizations, including Problem solving approach, enhanced product quality, and significant cost savings through projects . I thrive in… Show more Head of Corporate Quality Controls and Systems | Multisite Leadership | Quality Management | Continuous Improvement | Supplier Management | Manufacturing | Root Cause Analysis | APQP | FMEA | Statistical Process Control | Six Sigma Black BeltMy leadership in driving efficiency, innovation, and operational excellence has yielded tangible benefits for organizations, including Problem solving approach, enhanced product quality, and significant cost savings through projects . I thrive in collaborative environments, working closely with cross-functional teams to exceed stakeholder expectations.Customer Quality Assurance:-Ensure customer satisfaction through robust processes, managing relationships with 30 Customer including Maruti Suzuki, Toyota, Honda, Hyundai, Honda Cars Indian, Yamaha, Hero, Daimler Indian, Eicher, Mahindra, Tata Motors, Ashok Leyland, DAF, TVSM, OLA electric, and ATHER Energy.Supplier Quality Assurance:Strengthen supplier relationships and uphold quality standards for defect-free supplies through meticulous controls and critical parameter monitoring site visits and meetings with suppliers.New Product Development:Drive innovation alongside customers, launching new products with minimal quality issues and warranty failures while instilling a culture of quality across all business aspects.Cost Saving Initiatives:-Spearhead cost reduction projects focusing on rejection and waste reduction be target setting for each new model.Continuous Improvement Projects:-Foster innovation and operational excellence through Total Quality Management methodologies. Show less

Head of Quality | Gabriel India Limited (Anand Group)Leadership & Achievements:Led resolution of quality issues, earning Customer Awards for Best-in-class quality management systems from HMSI, Bajaj, IYML, and TVSM.Developed a Quality Competency program, achieving a 40% improvement in defect resolution time.Secured top-tier quality awards from RE Royal Enfield, reducing PPM significantly. Recognized by TVSM Motors for sustainable quality practices.Implemented… Show more Head of Quality | Gabriel India Limited (Anand Group)Leadership & Achievements:Led resolution of quality issues, earning Customer Awards for Best-in-class quality management systems from HMSI, Bajaj, IYML, and TVSM.Developed a Quality Competency program, achieving a 40% improvement in defect resolution time.Secured top-tier quality awards from RE Royal Enfield, reducing PPM significantly. Recognized by TVSM Motors for sustainable quality practices.Implemented cost-saving measures, saving over 100 million by reducing waste in manufacturing processes.Technical Skills:Proficient in IATF 16949 and ISO 14001 quality management systems, ensuring adherence to industry standards and environmental regulations.Certified Six Sigma Black Belt, leading projects to enhance process efficiency and product quality.Experienced in core quality tools and integrating Quality Management Systems (QMS) for streamlined operations.Skilled in Design of Experiments (DOE) for new product development, optimizing processes to meet customer requirements.Resource Management & Customer Satisfaction:Achieved single-digit PPM for over 10 OEMs, including Royal Enfield, Maruti Suzuki, TVS Motor, Ather, OLA, and Suzuki.Supervised 45 individuals across functions such as New Product Development, Program Management, Supplier Quality, and Manufacturing, ensuring seamless operations and customer satisfaction.Collaboration:Led cross-functional teams to accomplish quality objectives, fostering a culture of excellence and collaboration.Maintained stringent quality standards among suppliers, optimizing the supply chain for top-quality products.Keywords & Hard Skills:Quality Management, Leadership, Customer Awards, ISO Standards, Six Sigma Black Belt, Quality Competency Program, Cost Saving Measures, PPM Reduction, Supplier Management, New Product Development, Cross-functional Collaboration, Continuous Improvement, Quality Tools, Environmental Regulations, Program Management. Show less

Objective:As a Senior Manager of Quality at Maruti Suzuki India Limited, I spearheaded customer quality, manufacturing quality, process improvement, and standardization initiatives for the plant. Additionally, I played a pivotal role in the new product development for four crucial models, ensuring their success within the Maruti portfolio.Experience:Quality Management Specialist | Gabriel India Limited, Gurgaon DivisionDirected plant quality initiatives to… Show more Objective:As a Senior Manager of Quality at Maruti Suzuki India Limited, I spearheaded customer quality, manufacturing quality, process improvement, and standardization initiatives for the plant. Additionally, I played a pivotal role in the new product development for four crucial models, ensuring their success within the Maruti portfolio.Experience:Quality Management Specialist | Gabriel India Limited, Gurgaon DivisionDirected plant quality initiatives to enhance product quality and optimize processes.Decreased warranty complaints for the Wagon-R model, reducing rattling noise from 1200 ppm to 200 ppm.Implemented a customer satisfaction survey using the Kano Model approach, increasing satisfaction levels from 75% to 90% over two years through strategic measures.Initiated and conducted supplier audits, resulting in enhanced performance, improved product quality, and a reduction in supplier ppm from 1200 to 100 ppm.Conducted new product assessment and control reviews to ensure 100% defect-free parts supply to customers.Utilized quality matrices to identify defects in products at various stages, initiating appropriate actions for new product development.Led cross-functional projects focused on cost-saving initiatives, reducing quality issues and rejections.Applied Six Sigma and Lean principles to drive efficiency and optimize processes.Skills:Quality ManagementContinuous ImprovementLean ManufacturingSix SigmaStatistical Process Control (SPC)Supplier AuditsQuality ControlIATF 16949Root Cause AnalysisRegression TestingQuality AssuranceProduct DevelopmentDocumentation Management SystemsCorrective and Preventive Action (CAPA)Failure Mode and Effects Analysis (FMEA)ISO 9001Supplier QualityCross-team CollaborationContinuous Improvement CultureRequirements Analysis Show less

Manager QADirected quality assurance initiatives, overseeing inspection systems and ensuring adherence to industry standards and regulations.Managed a diverse team of quality professionals, providing guidance and leadership to drive excellence in quality management.Implemented Statistical Process Control (SPC) methodologies to monitor manufacturing processes and minimize defects.Led Six Sigma projects to improve process efficiency and product quality, resulting in… Show more Manager QADirected quality assurance initiatives, overseeing inspection systems and ensuring adherence to industry standards and regulations.Managed a diverse team of quality professionals, providing guidance and leadership to drive excellence in quality management.Implemented Statistical Process Control (SPC) methodologies to monitor manufacturing processes and minimize defects.Led Six Sigma projects to improve process efficiency and product quality, resulting in significant cost savings and customer satisfaction.Conducted root cause analysis to identify and address quality issues, implementing corrective and preventive actions to improve overall quality performance.Implemented Lean manufacturing principles to optimize processes, reduce waste, and enhance efficiency while maintaining high-quality standards.Managed supplier quality, conducting audits and implementing improvements to enhance product reliability and performance.Fostered a culture of continuous improvement within the team, driving initiatives to enhance quality control measures and streamline operations.Utilized documentation management systems to maintain accurate records of quality processes and performance metrics. Show less

Project Experience | Warranty Reduction for Clutch Wear-Out | Exedy India LimitedChampioned a pivotal project at Exedy India Limited aimed at mitigating early warranty issues concerning clutch wear-out for Maruti Suzuki India Limited, drawing upon insights gained from Japan. Conducted exhaustive data analysis over six months, meticulously scrutinizing customer feedback and internal processes to pinpoint root causes and devise targeted solutions.Executed corrective measures with… Show more Project Experience | Warranty Reduction for Clutch Wear-Out | Exedy India LimitedChampioned a pivotal project at Exedy India Limited aimed at mitigating early warranty issues concerning clutch wear-out for Maruti Suzuki India Limited, drawing upon insights gained from Japan. Conducted exhaustive data analysis over six months, meticulously scrutinizing customer feedback and internal processes to pinpoint root causes and devise targeted solutions.Executed corrective measures with precision, resulting in an impressive cost savings of 80 million rupees, showcasing the proactive approach to quality management and process optimization.Line Audits and Controls: Conducting thorough line audits and actively monitoring and controlling actions implemented on the production line to ensure adherence to quality standards and operational efficiency.Management Information System (MIS) Oversight: Spearheaded the MIS for critical business metrics related to quality, including Statistical Process Control (SPC), Measurement System Analysis (MSA), Quality Management Systems (QMS), and ISO/TS 16949 (IATF), facilitating data-driven decision-making and process optimization.FMEA Implementation: Strategically employed Failure Mode and Effects Analysis (FMEA) methodologies to identify weak areas within processes and drive continuous improvement initiatives aimed at enhancing overall quality and operational effectiveness. Show less

Quality ManagementContinuous ImprovementManufacturingQuality SystemLean Manufacturing5SRoot Cause AnalysisQuality AssuranceQuality ControlSix SigmaQuality AuditingISO StandardsKaizenStatistical Process Control (SPC)Good Manufacturing Practice (GMP)

Responsibilities & Achievements:Led the New Product Development (NPD) team in the manufacturing industry, driving innovation and accelerating time-to-market for new products.Implemented quality principles into the product development lifecycle, resulting in superior product performance and customer satisfaction.Spearheaded cross-functional collaboration with engineering, production, and quality assurance teams to ensure seamless execution of NPD projects.Utilized Design… Show more Responsibilities & Achievements:Led the New Product Development (NPD) team in the manufacturing industry, driving innovation and accelerating time-to-market for new products.Implemented quality principles into the product development lifecycle, resulting in superior product performance and customer satisfaction.Spearheaded cross-functional collaboration with engineering, production, and quality assurance teams to ensure seamless execution of NPD projects.Utilized Design of Experiments (DOE) techniques to optimize manufacturing processes and meet stringent quality standards.Successfully introduced cost-saving measures through process optimization and waste reduction initiatives, resulting in substantial savings for the company.Received accolades for excellence in NPD processes, contributing to the company's reputation as a leader in innovation within the manufacturing sector.Technical Skills Utilized:Proficient in quality management systems such as ISO 9001 and ISO 14001, ensuring adherence to industry standards and regulations.Applied statistical process control (SPC) methodologies to monitor and improve manufacturing processes, resulting in enhanced product quality and consistency.Leveraged Six Sigma methodologies to identify and eliminate defects, driving continuous improvement in NPD processes.Collaborated with suppliers to source high-quality materials and components, ensuring product integrity and reliability.Utilized project management tools and techniques to effectively plan, execute, and monitor NPD projects, ensuring timely delivery and budget adherence. Show less