Bao Phan Email & Phone Number

San Francisco, CA, US

San Francisco, California, US

Hiring!

San Francisco, California, US

Building customer lifecycle playbook for marketing and account management, booking 1,000+ meetings in the first 3 months. Need to scale!

San Francisco, California, US

- Built and scaled the foundational cross-sell marketing and sales OB strategy for Rippling Global Suite, driving an 88%+ YoY increase in ARR and 55% YoY growth in sales-qualified deals. - Launched multi-channel demand gen playbook, bringing in $XM Global cross-sell pipeline.

Palo Alto, California, US

Chief of Staff to the CEO

Palo Alto, California, US

Inspirit is a venture-backed VR EdTech start up. I worked closely with Inspirit's CEO and COO to lead growth and on operations and product projects.

Stanford, CA, US

The Information Design for Human Lab (IDHLAB), Stanford Graduate School of BusinessWe study how corporate information environments interact with human resource management and labor markets. Although career is one of the most important parts of our life, our important labor market decisions are based on limited information about our employers (e.g..

Stanford, CA, US

Management Science & Engineering DepartmentCoordinated MS&E SERGE recruiting event for 250+ prospective URM graduate students - 93% attendance increase from 2021.Leading S-STEM NSF grant application alongside faculty mentors. Diversity programs evaluation research as related to socioeconomic mobility.

Stanford, CA, US

Equity by Design Lab, Stanford Graduate School of Business

Stanford, CA, US

Language to Literacy Research Lab, Stanford Graduate School of Education

Palo Alto, CA, US

The Accel Leadership Program is an immersive six-month leadership program that prepares 24 technically-minded Stanford juniors, seniors, and graduate students to lead entrepreneurial ventures, with a focus on startup strategy.

Cincinnati, Ohio, US

München, Bayern, DE

San Francisco, California, US

• Created and managed an in-house CRM with 500+ contacts, utilized to fully book company event.
• Owned comprehensive playbook for external and internal company operations to streamline client and employee onboarding process.
• Addressed the consumer’s largest concern -time- by utilizing salon experience to develop highly efficient in-salon operations (30 minutes start-to-finish manicures) for unconventional pop-up salon settings (corporate.
• Serviced 50+ manicures alongside contracted nail techs to identify their needs in order to address the industry’s notorious employee maltreatment practices and to conduct market research, develop a meaningful.
• Led High Five through Cardinal Venture, Stanford's intensive start-up incubator.

Stanford, CA, US

• Participated in Stanford Cardinal Venture’s intensive start-up incubator training for High Five. Gained essential entrepreneurial skills ranging from product development, to branding, pricing, pitching and fundraising.

Stanford, CA, US

• Provided excellent customer service and guidance to Stanford's summer guests
• Worked with the Kx Residential System to meticulous records of Stanford's Crothers and Stern Dorms rooming logistics
• Responded quickly and patiently to urgent guest needs and remedied logisitical errors in a timely manner
• Offered a promotion to supervisor position

Stanford, CA, US

• Solved clients technical issues on an individually tailored basis
• Kept close record of rental properties
• Provided excellent customer service to Tech Desk patrons
• Troubleshooted Tech Desk computers, 3D printers, engraving mill, printers, and personal computers

• Implemented an incentive program that retained 75% of clients reached in the first two year of operations.
• Kept close records of expenses, inventory, income, and profits in order to make informed reinvestments in the business.

Master Of Science - Ms, Management Science & Engineering

Management Science & Engineering, Business/Managerial Economics, Engineering

High School Diploma