Loss Mitigation Clerk. As a Loss Mitigation Clerk my responsibilities are to process invoices from Catalyst for outside vendors (tow, storage, repossession fees and transport) on a daily basis, along with processing impound notices when needed. Review the invoices for correct information, adherence to schedules. Resolve and research with outside vendors all invoices that are out of standards (i.e., overcharges, incorrect billings, and non-adherence to vendor agreements) Special pojects… Show more Loss Mitigation Clerk. As a Loss Mitigation Clerk my responsibilities are to process invoices from Catalyst for outside vendors (tow, storage, repossession fees and transport) on a daily basis, along with processing impound notices when needed. Review the invoices for correct information, adherence to schedules. Resolve and research with outside vendors all invoices that are out of standards (i.e., overcharges, incorrect billings, and non-adherence to vendor agreements) Special pojects as assigned by my Supervisor Show less

2005-Present- CitiFinancial Auto Division(Remarketing) Englewood, CoOPS Support Representative IISupport Representative must have the ability to work in a dynamic and fast paced environment. Responsibilities of OPS Support Representative is to process invoices from iRepo for outside vendors (tow, storage, repossession fees and transport) on a daily basis. Review the invoices for correct information, adherence to schedules. Resolve and research with outside vendors all… Show more 2005-Present- CitiFinancial Auto Division(Remarketing) Englewood, CoOPS Support Representative IISupport Representative must have the ability to work in a dynamic and fast paced environment. Responsibilities of OPS Support Representative is to process invoices from iRepo for outside vendors (tow, storage, repossession fees and transport) on a daily basis. Review the invoices for correct information, adherence to schedules. Resolve and research with outside vendors all invoices that are out of standards (i.e., overcharges, incorrect billings, and non-adherence to vendor agreements) Special projects as assigned by the manager. 2001-2005 CitiFinancial Auto Division(Remarking)Englewood, CoTransportation SpecialistsCitifinancial Auto department sets up transports and deliveries for 600+ vehicles per week.Expedite vehicles for transport and delivery to Auctions on a daily basis.Answered inbound calls in support of customer needs.Conveyed in a reassuring manner instructions to resolve customer relation issues.Successful account for end of month numbers of all vehicles making sure there is no high volume of vehicles left in inventory.Reduced inventory on a weekly basis by 25 to 30%.Employee Awards twice for having a perfect attendance record without any incidents for a 12-month period.Performed queries in multiple databases. Show less