Barbara Riley Email and Phone Number

- Secured partnership with Persona to integrate ID verification, overseeing sandbox testing and leading cross-functional coordination from API specification through future 0-1 launch. - Conducted user research by interviewing 12 potential users and reviewing findings to identify key motivations, pain points and feature needs. Synthesized insights into an actionable and prioritized backlog. - Drove product development with early team of 5 through specifications and ongoing engineering coordination.- Led bi-weekly meetings with CEO to discuss product vision, resourcing, and potential pivots based on learnings.

- Managed full cycle sales process for top accounts, demonstrating ability to connect with clients across various communication channels- Identified bottlenecks and inefficiencies in sales workflows, recommending process improvements that reduced lead time by 10%, allowing sales team to focus on revenue-generating activities - Provided guidance and mentorship to junior sales team members, showcasing leadership and continuous improvement mindset

- Handled 115-account portfolio, retaining ~65% long term partnerships through strategic relationship management - Drove consistent 10% YoY revenue growth by customer data analysis and adaptive engagement plans - Designed targeted account strategies, increasing client retention and market expansion- Collaborated on educational initiatives, boosted stakeholder engagement 15%

- Identified client needs through comprehensive account analysis, expanding partnerships with ~7 key accounts monthly and increased product adoption- Led re-engagement campaigns, revitalized ~5 at-risk accounts per month with personalized success plans that drove renewed customer value