Barbara F. Email & Phone Number

• Led four direct reports that were responsible for daily operations consisting of screening, onboarding and Active Campaign management.• Created fraud identification and tracking process yielding ~$250k in annual customer savings.• Established and maintained 3rd party partnerships with security agencies to perform background checks. • Researched security trends/breakthroughs and embedded findings into security processes.• Facilitated new member life cycle management • Leveraged Active Campaign Management, yielded a substantial boost in member retention.• Executed fraud mitigation - identified 100% of fraud with 100% assets accounted for.• Developed and optimized client screening protocols.• Led compliance adoption/training of screening procedures, rules and regulations both internally and externally.• Managed daily communication with client stakeholders on applicant status and recommendations. • Performed frequent billing audits with Accounts Payable for screening expenditures.• Conducted regular performance evaluations to offer constructive feedback and offer solutions to propel business improvements and individual contributor growth.• Managed sensitive PII and ensured data security.• Facilitated team meetings to review business results and communicate new and ongoing priorities.• Organized team activities to build camaraderie and foster a harmonious workplace culture.

United States

Atlanta Ga

• Managed a team of eight Acquisition Associates tasked with providing drivers for client portfolio.• Onboarded over 10,000 independent drivers for clients such as Target, Best Buy, Neiman Marcus etc.• Identified and screened applicants to onboard drivers quickly, attaining 100% of targeted attainment goals.• Performed identity validation and application processing for potential hires.• Reduced friction and ensured prospective drivers experienced a seamless journey to potential contract employment.• Conducted bi-weekly orientation and instruction classes for newly onboarded drivers.

Atlanta Ga

• Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.• Performed auditing of terminated employee files to digitize records and improve visibility.• Coordinated orientation scheduling for all newly onboarded employees.• Developed and maintained training materials and benefits packets for new hires.• Organized and attended hiring events and participated in job fairs to network with potential candidates.• Initiated background checks for potential new hires.

Atlanta Ga

• Wrote, shot and edited news stories for on-air broadcasting and digital platforms.• Partnered with legal team to manage contracts for writers, directors and other entities.• Drafted sales contracts, finalized paperwork, accepted payments and issued receipts.• Supported all aspects of travel planning for celebrity actors and staff.• Assisted with the creation of publicity materials.• Performed office management duties.• Interviewed personnel.• Liaised between the producer and the post production team.• Worked closely with writers, directors, managers and technical crews throughout production process.• Generated original ideas and further developed ideas through research.