Barbara Moss Email and Phone Number

• Create and maintain relationships with clients, internal stakeholders, and community partners through effective communication resulting in consistent high ratings from clients • Manage a diverse portfolio of marketing projects, including website optimization, traditional and digital advertising, lead generation campaigns, email campaigns, events, photo and video shoots, signage, and printed collateral • Coordinate and oversee projects through all stages ensuring that clients and internal team members are informed and all those involved are satisfied with the final product and service throughout• Participate in onboarding and training of new staff • Manage numerous priorities with urgency and understanding for all those involved • Uphold knowledge of best practices related to audience assessment, competitor/market analysis, brand awareness, growth marketing, and customer journeys• Evaluate budgets and internal resources against revenue streams to prioritize most profitable programs • Review design projects, process outlines, and large documentation swiftly to aid in a quick turnaround• Perform project tracking through concise status reports measuring time management, client satisfaction, and possible areas of improvement

• Oversaw all fundraising, marketing, and communications of organization resulting in the largest amount of funds raised from a single event by over $70,000 • Identified process inefficiencies and implemented updated procedures to increase productivity and understanding among all stakeholders • Led a team of 100 volunteers for various events and community projects• Co-developed and executed marketing and programming plans with a budget of $1.5 million • Developed and nurtured relationships with community business partners resulting in donations of over $250,000• Worked closely with Board of Directors to ensure the visions of the founder and current leaders were being enacted while also aligning current needs of aid recipients with that vision

-Student Ambassador to the United Nations Framework Convention on Climate Change-Research effects of “Just Transition” in order to increase awareness in rural Indiana regions. -Analyze current policy documents and communicating with climate professionals to best understand ongoing climate policy negotiations. -Draft conclusive report over findings to present research-based evidence to appropriate manufacturing and agricultural leaders in southern Indiana. -Observe policy makers and other influencers in climate change.

-Research various subjects that were related to the project and presented information to theappropriate stakeholders.-Assess data using scientific methods while following all important specifications.-Develop report to show the results of research.

-Fielded customer complaints and comments.-Delegated daily tasks and oversaw fifty employees.-Confronted and solved any disciplinary issues by employees in a prompt manner.

-Utilized my customer service skills at every moment-Interacted with guests-Solved issues efficiently-Worked in a fast paced environment

-Oversaw multiple committees which manage chapter finances, philanthropy, campus outreach,and various campus relations.-Served on Sorority Standards Board to aid in ensuring members are upholding Constitutionalexpectations.-Chaired Executive Board meetings on a weekly basis.

-Served on a panel consisting of one member from each sorority on campus.-Focused on making a positive relationship between the sororities.-Planned different events, philanthropic events, and different Panhellenic Sisterhood building opportunities.

-Utilized interpersonal and customer service skills to enhance customer satisfaction-Consistently excelled a minimum of 10% beyond monthly credit targets administered by store manager-Regularly rated top credit associate among the team

In this elected position, I had several duties. I managed team expenses, created monthly reports, and maintained constant contact with members of both my team and of the general membership. Myself alongside my team worked diligently to plan our annual National Conference for our 8,000 attendees. During this conference, we presented multiple leadership workshops focusing on resume building and how to be a successful leader.

Before serving BPA at the national level, I served the organization at the state level. I worked together with my team to plan our State Leadership Conference.