Mortgage Loan Officer Assistant Served as the primary contact and liaison between clients, branch manager, and assigned loan originator and conduct meetings to coordinate any follow-up items.Coordinated and prepared the documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperworkReviewed all loan package documentation for discrepancies then reported any differences to the loan originator.Followed up and responded to customer and in-house inquiries on transactions as needed to provide superior customer service.Screened and made calls, booked appointments, and provided administrative support as needed.

With Berkshire Hathaway HomeServices Towne Realty, I worked as a listing coordinator for pre-listing materials, property photos to input in our MLS program. I served a multifaceted role, which required overseeing and executing the advertising strategy for three office locations while liaising amongst agents to achieve their individual needs. To carry out my duties, I often navigate multiple, simultaneous deadlines. It's my responsibility to reprioritize and reallocate resources to meet tight resources effectively. In addition, I designed, created, and approved print advertisements for various agents' needs. I also direct marketing functions to multiple agents' when requested. Finally, I updated the organization's monthly calendar of available advertising space locations. Key Contributions: Successfully planned, orchestrated and ensured 10+ monthly advertisements and 200 individual agent advertisements. In addition, I implemented internal advertising procedures and updated internal records with strategic direction and progression.

As a Real Estate Agent with @Coastal Realty, I managed the entire lifecycle of my listings, interacted with my clients, and handled back-office processing. I conducted initial intake and existing client interviews to understand my clients’ needs and financial capabilities fully. I assessed gathered information to customize client solutions. I administered the negotiation process to best support my clients, including consulting on market conditions, prices, mortgage options. In addition, I drafted, prepared, and distributed client contracts throughout the transaction process. Key Contributions:● Successfully closed over one million dollars in home sales.● Remained up-to-date on real estate markets and best practices.

During my time with Sentara Healthcare, I closely partnered across internal departments and organizational levels to streamline system coding and resolve issues. In addition, to best support the organization and resolve problems, I skillfully navigated the complex and technical federal regulations and industry requirements, such as Medicare, Medicare HMOs, VA, and commercial insurance policies. I also collaborated with management to ensure data accuracy and integrity of internal databases and systems to help support overall business objectives.Key Contributions:● Evaluated existing workflow, eliminated redundancies, and implemented workflow improvements for enhanced efficiency and management.● Presented best practice recommendations that increased accuracy, data integrity, and streamlined coding operations.● Remained aware of CPT and ICD-9 coding principles, protocols, and applicable regulations.

• Negotiation processes; consult clients on market conditions, prices, mortgages, legal requirements, and related matters ensuring fair and honest dealing.• Strong organizational skills, analytical, project services and time management skills.• Perform comparative market analysis to estimate properties’ value.• Display and market real property to possible buyers.• Prepare necessary paperwork (contracts, leases, deeds, closing statements, etc.).• Manage property auctions or exchanges.• Maintain and update listings of available properties.• Cooperate with appraisers, escrow companies, lenders and home inspectors.• Develop networks and cooperate with attorneys, mortgage lenders, and contractors. • Promote sales through advertisements, open houses, and listing services. • Remain knowledgeable about real estate markets and best practices.• Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.• Determining clients’ needs and financial abilities to propose solutions that suit them. • Performing comparative market analysis to estimate properties’ value.• Manage back-office processing. • Extensive backroom operations working for a high-end agent.