Effective customer engagement to ensure Analyst1 utilization by CTI Analyst, SOC Analyst, Threat Hunt Analyst teams to be more efficient, effective, accurate, productive and simplify tasks while ensuring full integration of existing tools to ensure Analyst1 TIP/SOAR is the organizational hub for intelligence ingestion, investigation, and remediation.Responsibilities include:- Define Customer Security Goals & Objectives- Outline Use Cases supporting Goals & Objectives- Train users in Analyst1 platform to meet requirements of Use Cases- Monitor execution of Use Cases - Implement cadence schedule to track Goals & Objectives goals - Support customer/users between cadence check-ins to ensure user success- Monitor for license expansion opportunities within customer organization and/or customer teams.- Document User Feature Requests for Analyst1 Roadmap, Product Team and Dev Team consideration- Author User Guides to support customers adoption and knowledge base Key Achievements:- 100% renewal of assigned accounts ~ Zero churn- Secured customer testimonials to support adoption, product expansion and marketing purposes

Cybersecurity Advisor, CMMC-AB RP ~ Test. Fix. Secure. cybersecurity vulnerabilities before the cyber criminals attack with 3-way automated testing to Find & Fix the root cause ~ Missing or Ineffective Security Controls.Consulted with DoD contractors in the CMMC Ecosystem to help meet and maintain requirements of NIST 800-171 and CMMC-AB

- Implemented, directed and managed Bandura Cyber team / AIG vendor relationship- Support AIG Cyber Teams, AIG BDMs, AIG Regional Team Leads, Partner Broker Teams and AIG Cyber Insurance Clients to implement Bandura Cyber TIG Network Security Hardware/Software Protection- Provide education, training, customer support- Renew and expand customer adoption of Bandura Cyber platform

Sales leader of bootstrap Cyber Security startup assuming roles of increased responsibility to grow client base, ensure customer success and expand utilization to existing clients.

- Responsible for building North American customer base, managed customer renewals- Customer Success management to minimize churn, maximize renewals and upsell opportunities- Initiated Channel Partner program, including International potential

• Consistently in the top 1% - 2% of account activity percentage of all East Coast Account Executives• Grew account volume of territory by over 500%• Developed USDA RD business in New England, trained mortgage brokers and other AEs.• Responsible for promoting financial products to Mortgage Brokers, including educating brokers on FHA, VA, USDA and Conventional programs and guidelines, training brokers to navigate the TB&W website, to process and submit purchase and refinance files to underwriting.• Strong, loyal account base

Responsible for originating loans, hiring and training sales staff and monitoring wholesale lending channels