Bashar Al-Azzawe Email & Phone Number

London, England, United Kingdom

Cantata is the UK’s leading independent CRM specialist consultancy, helping organisations to gain the most from customer and stakeholder management. We are entirely independent of all technology vendors, monitoring over 80 providers of core CRM and related technologies (such as workflow, imaging, document management, knowledge management and CTI).Our work is wide-ranging; from initial strategy and business case development right through to implementation and training. In particular, we specialise in the use of the new breed of commoditised, highly cost-effective CRM solutions and provide extensive collateral and “out of box” tools to reduce project timescales, cost and risk. Our team all have many years of experience in both CRM and our core market sectors, where we have also have industry-specific solutions in a range of verticals.Our clients include some of the UK's best-known names, across financial services, regulatory and membership organisations and the public sector.

United Kingdom

At WorkForce Software, we know that with the right people, anything is possible. The quality, integrity, and commitment of our employees are key to our growth, market presence and Company Culture. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for WFS and for the people who work here.Consultants work to deliver our WorkForce Software (WFS) Suite in a way that solves the distinct business challenges for each customer. As a consultant my roles and responsibilities include:• Facilitate client workshops• Experience in gathering system requirements, designing, testing, training, defining procedures and implementing solutions on a global scale under strict business deadlines• Experience implementing industry best practices to meet client requirements• Lead complex global implementation projects and provide expertise on the WorkForce Suite providing direction to project team members• Ability to work independently and run multiple concurrent assignments on partner and client facing engagements• Manage stakeholder expectations, demonstrating thought leadership and the ability to influence at all organization levels • Create Business Requirements and Technical Documentation resulting from mapping sessions to provide proposed solutions for client approval• Ensure quality, by overseeing accuracy, completeness and compliance of the project deliverables• Guide and direct the project team• Coordinate, direct and oversee work done by consultants and/or partners on project activities• Support pre-sales activities • Participate in internal initiatives. • Mentor and develop other consultants

Northampton, United Kingdom

Esteiro Business Solutions is the software author for Gold-Vision CRM. Our teams’ background is based on extensive business and systems experience, matched by expert technical knowledge. We bring to your project the quality and experience from successfully delivering hundreds of Gold-Vision implementations to customers operating in a range of business sectors.Our customer base varies from small emerging businesses to major international groups and covers a range of industry sectors including financial services, manufacturing, IT, consulting, health, logistics, motorsport, travel, construction, telecommunications, social enterprise and not-for-profit organisations. We work with you to build a solution which enhances existing processes and improves sales or customer service performance.Unlike resellers of the global brands, our implementation and support team can speak directly to the software developers - all based in the UK. If you need an answer you will be able to speak to the right person quickly!We aim to offer quality software, easy to use but highly functional, provided at a price that makes sense for your business future. Gold-Vision will build on your existing systems and deliver real improvements to your processes. The combination of the Gold-Vision system backed up by the delivery and development experience of Esteiro offers a winning business case for the progression of your organisation.

Northampton, United Kingdom

Main responsibilities of my role are to provide first and second line IT support through the IS Service Desk and also through direct business contact via site support. The firm comprises of 10 offices spread across the UK. Working within the service delivery team which comprises of ten team members our motivation is to deliver the highest level of support and coaching to our 1200+ end users. Additional duties include: providing on call out of hours support, assisting and project managing IT relocations and office moves, providing guidance and support to team help assistants, to continually build an in-depth knowledge of the firms various case and document management systems as well as providing a key provision of liaison between relevant areas of the business to ensure a rapid response to all incidents, problems and ideas are administered accordingly.

Northampton, United Kingdom

A vital member of the IT department based within Church & co Ltd's head office in Northampton part of the prestigious Prada group. Working in a small IT team consisting of the IT manager and myself we are responsible for maintaining Church & co ltd’s IT infrastructure as well as providing end user support across multiple sites including: 60 head office users, 20 warehouse users and 45 retail stores worldwide. The network is a predominately Windows based environment as well Unix (HP-UX management information system).Maintenance of our EPOS system is also undertaken. Other duties include maintenance of our Oracle and Microsoft SQL databases, procurement of IT equipment using our SAP system and creating daily sales and stock reports using Business objects.