Amir Bashir Email & Phone Number

Baltimore, Maryland Area

• Designed and managed complex network architectures across multi-location dealerships to ensure seamless connectivity and scalability.• Implemented advanced routing and switching solutions, resulting in a 30% improvement in network performance and reliability.• Developed and enforced robust cybersecurity protocols to protect sensitive customer and operational data, achieving 100% compliance with industry standards.

Aberdeen, Maryland, United States

• Managed IT infrastructure to minimize downtime and enhance system reliability.• Implemented scalable enterprise solutions, boosting operational efficiency by 22%.• Conducted staff training on IT systems, cybersecurity, and troubleshooting techniques.• Collaborated with vendors to deploy secure technology solutions aligned with business goals.

• Provided Tier 1 and Tier 2 network and system support for enterprise environments, achieving a 95% first-call resolution rate for incidents.• Configured and maintained enterprise-grade switches, routers, and wireless access points to support network infrastructure expansion.• Conducted routine vulnerability assessments to identify and mitigate potential security risks, ensuring data integrity.

• Monitored and maintained LAN/WAN infrastructure for over 500 users, minimizing disruptions.• Diagnosed and resolved complex network issues, reducing ticket resolution times.• Assisted in system upgrades for seamless user adoption and compatibility with existing infrastructure.

Bachelor Of Arts - Ba, Information Technology

Bachelor'S Degree, Accounting

Accounting

Associate'S Degree, Associate In Arts

Bachelor'S Degree, Information Technology