Basil Kirrollos Email & Phone Number

Canada

Pickering, Ontario

Taking online courses to build and develop applications for Android tablets.

Canada

Taking online courses while working part-time.

Pickering, Ontario

Gave technical advice to the leadership teamReported back to management any stations that went offlineGuided users on best practices when working onlineProvided technical consultation to users when neededRepaired software malfunction on printers and fax machines

Studied programming in C++, JS, and PHP (night school).

Online - Based Off Australia

Participated in a variety of different experiments around human annotation in multimedia, sentiment analysis and search engine result evaluation Reviewed and annotated data Evaluated search engine results and prioritized information

Programmed cable and DSL modems Supported IPTV software-related problemsRemotely fixed Windows and Macintosh internet-related problemsProvided telephone support for end-users

Configured Macintosh Operating Systems for Internet accessSet Mail settings in Macintosh and provided technical support for data transfer issuesSolved Microsoft Exchange 2008 webmail intermittency and escalated ticketsSet SSID and PSK encryption on Cisco routers and configured firewall settingsDeleted computer viruses and configured Rogers Online.

Level 1Provided technical phone support for ScotiaBank employeesAnswered inbound calls and made outbound calls in a timely and courteous mannerMonitored and maintained remote Ethernet networks Followed diagrams to repair network connectivity issues and corrected software faultsInstalled, configured, tested and troubleshot Lotus Notes 8.5.

Set up and managed user accounts, security issues (file / directory access), configured print queues, network printers and remote access serviceMaintained registry profiles for local and roaming users and provided desk administration supportWorked with virtualization software such as Microsoft Virtual PC Verified computers were updated with latest.

Instructed first year students on using Avometers, Oscillators, power supplies and other electric devices in our labsHelped students with their work in the case of absence of their instructorManaged a list of supplies provided by the collage for students, such as resistors, diodes, cables, routers, etcInventoried the college supplies periodicallyChecked.

Troubleshot out of service computers and maintained current onesInstalled a number of software at the employer's discretion, such as Office Suite 2003, antivirus and other antimalware programs, and made sure all updates were installedUpgraded old computers and installed their driversGave technical advice to the leadership teamHelped adult learners to.

Managed file systems, storage devices, network servers and workstationsSupervised and maintained company-wide user activity to ensure the integrity of multiple licensing softwareAssisted in network cable layout and installationHelped students complete their computer lessons in Word, Excel, PowerPoint, Outlook and Internet ExplorerTyped midterm and end of.

Honorary, Networking, A

Activities and Societies: Ten Thousand Coffees MemberFor being a member of the Centennial College Hub platform on Ten Thousand Coffees in.

4.5

Advanced Diploma, Computer Systems & Network Technology, Gpa 3.6

Diploma, English Translation