Microsoft

Providing significant consulting expertise and deployment methods to Access, (Aggregation/Distribution), and Core information systems layers for the organization infrastructure. Provide support in the translation of business requirements into network (e.g., LAN, MAN, WAN, Voice and Video over IP) solution by designing complex end-to-end deployments. Provide in-depth traffic engineering in sights on WAN optimization solutions. Implement strategic modernization efforts and telecommunications enhancement best practices in order to deliver scalable integrated Unified Computing Systems (UCS). Provide Tier 3 network support to an environment hosting 2000+ end users, 800+ operations personnel, and strategic program management stakeholders. Monitor and respond to hardware, software, and network problems. Provide the routine testing and proactive monitoring of all components of the network appliance preventing bottlenecks and L3/L2 loops. Utilize software and hardware tools that identifies & diagnoses complex problems and factors affecting network overall performance. last but not least, Proactively monitor all network nodes as necessary and suggest future improvements in order to accommodate growing business demands.

Provide network subject matter expertise in support of all aspects of the company's network infrastructure. Network Infrastructure includes routers, switches, Nexus switches, load balancers, firewalls,IDS/IPS, VPN appliance, Wireless LAN Controlllers, Silver peak WAN optimizers, and Cisco Unified Communications Manager. Significant team member in resolving escalated actions from the NOC and datacenters. Provide issue resolution as well as forward actions to vendors where required in accordance with standard operating procedures.

A dedicated broad vision projects’ manager for enactus team. Not only managed to initiate and keep the sustainability of the projects, but developed feasible plan in order to delivery world class service for each project. In addition, playing a significant effective role in the preparation for enactus National Competition. Revising competition's presentation scripts, and statistics the team had achieved through the projects all year long.• Led a diverse range of project management teams, principally within my work at the SIFE -City University of Seattle, utilizing management methods developed throughout career.• Simultaneously coordinated multiple projects under demanding deadlines, directing activity with clear and effective communicative and analytical skill sets.

• Participate in determining the organization's network and computer gears.• Participate in installing all network hardware and software equpiments, VoIP phones, Wireless (AP)s, and preform necessary upgrades and maintenance.• Maintain network and computer system security policies and ensure that all systems are operating correctly.• Collect data using wireshark for further analysis in order to evaluate the network’s or system’s performance and assist in network optimization.• Add users to a network and assign and update security permissions on LDAP (active directory).• Train users on proper use of organization's hardware and software.• Solve problems when a user or automated monitoring system generate alerts.

A member of the IT team that manages the organization’s servers, workstations, and mobile equipment. Administering File, DHCP, DNS, WINS, Active Directory, Exchange servers and data storage networks. In addition, providing Tier-1 technical support to end users. Participate in managing telecommunication networks.