Basit Shaikh Email & Phone Number

Mumbai, Maharashtra, India

• Debugging live Video KYC (VKYC) for re-agents involves identifying and resolving issues that may ariseduring the VKYC process.
• Use logging and monitoring tools to keep track of API calls made during the VKYC process.
• Check for any errors in the requests or responses. Look for error codes, messages, and other relevantinformation in the console of the Re-Agents.
• Monitor server metrics (CPU, RAM, storage) using Grafana to optimize performance.
• Use Postman Tool to… Show more
• Use Postman Tool to test the curls and get response against the API, also check the logs and identify theissue.

Thane, Maharashtra, India

• Install and maintain equipment and software.
• Perform remote troubleshooting.
• Maintain and upgrade equipment as needed.
• Test, install and set up application programs on user workstations.
• Test network connections.
• Install and configure computer Hardware & Software, including processors,memory,storage devices, input/output controllers, and other components.

Mumbai, Maharashtra, India

• Providing assistance in case studies activities to perform analysis on daily reports and ongoing requirements from clients also by making them more feasible.
• Engaging in routine key deliverables of reports, summaries and dashboard (KPI's) of campaign related data.
• Tracking and recordkeeping of weekly/monthly activities performed by team and sharing statistics anddashboard to sustain mobility and enhancement.
• Engaged with the database team to provide backend technical… Show more
• Engaged with the database team to provide backend technical support to customers when required.
• Create various daily, weekly, monthly and quarterly reports as required by Client.

Msc-It, Information Technology

Bsc-It, Information Technology

Hsc, Commerce

Secondary School Certificate