Point of contact for incoming calls; managed calls with courtesy and passed on messages with accuracyEnsured proper maintenance of spreadsheets, databases, and record-keeping systemsPurchased and maintained office supplies and inventories Provided day-to-day assistance and administrative supportBuilt and maintained excellent customer relationship through timely response to inquiries Used Microsoft Windows, Microsoft Office and Intuit QuickBooks

Maintained a positive, empathetic, and professional attitude toward customers Ensured customer satisfaction, and provided professional customer supportCommunicated and coordinated with other employers as necessaryProvided customers additional information or explain servicesBuilt and maintained memorable customer experience