Brandon Baxter Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

• Streamlined settlement pending queues to optimize transaction resolution, enhancing merchant satisfaction while minimizing losses.• Generated Unusual Activity Reports (UAR) to maintain compliance with bank standards and ensure accurate documentation of suspicious activities.• Analyzed transaction patterns and utilized advanced fraud detection software to identify and prevent fraudulent activities proactively.• Collaborated with cross-functional teams to develop fraud prevention strategies, strengthening organizational security and compliance.• Compiled detailed case notes with actionable insights to guide future prevention efforts and reduce potential risks.• Managed department email inboxes and delivered responsive phone support for fraud-related inquiries, ensuring swift resolution and minimal merchant impact.• Trained and coached team members on fraud detection processes, contributing to improved team efficiency and overall performance.

Gainesville, Georgia, United States

• Recipient of three company awards for excellence in fraud prevention at the retail banking level.• Completed Regions Elite Banker program, demonstrating exceptional leadership and serving as a role model for the team.• Oversaw a companywide initiative to increase customer financial plans, branch recognized an immediate 5% improvement in first month.• Conducted comprehensive training for new and existing associates to enhance branch productivity.• Provided operational recommendations using performance reports, improving branch stability.• Established and managed a pipeline of clients for consistent business opportunities and branch growth.• Collaborated with clients to create customized financial plans, adding consumer and organizational value.• Achieved production benchmarks by anticipating customer needs and providing expert guidance on financial solutions.

Cumming, Georgia, United States

• Directed branch vault operations, meeting cash targets and minimizing risk through optimized fund allocation for cash associates, ensuring accurate end-of-day cash balances.• Managed office supplies and maintained inventory levels within budget constraints for operational efficiency.• Proactively led audits and inspections, identifying and correcting potential compliance breaches with federal regulations.• Drove a 10% increase in account generation within 3 months by employing needs-based sales strategies for customized financial solutions.• Cultivated client relationships through Salesforce, handling various account services to enhance loyalty and satisfaction.

Cumming, Georgia

Gainesville, Ga

• Supervised up to 5 merchandising employees, cultivating continuous improvement, and ensuring adherence to company standards.• Orchestrated a productive warehouse, training, and motivating staff to achieve business goals.• Governed the planning and execution of corporate merchandising strategies, aligning them with presentation guidelines for a compelling in-store experience.• Expertly managed store inventory levels, ensuring a seamless customer experience and maximizing revenue potential.• Constructed weekly store shrinkage reports outlining profit and loss, providing actionable data for senior leadership's strategic decision-making.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, Cum Laude

Diploma