Bethany Baldwin Email & Phone Number

Little Rock, Ar, Us

Little Rock, Ar, Us

Little Rock, Arkansas, United States

• Champion independent living philosophy and community awareness initiatives, leveraging strong public speaking skills to promote justice, inclusivity, and accessibility for all.• Facilitate peer support initiatives to foster a supportive community environment and empower individualsto share experiences and resources.• Lead efforts to establish, evaluate, and maintain innovative programs and services that meet diverseneeds of individuals with disabilities, their families, and the elderly.• Act as a front-line resource person and liaison offering technical assistance, advocacy, and education tostakeholders, fostering collaborative relationships, and leveraging resources to maximize program impact.Continuously evaluate program effectiveness, research, and identify opportunities for improvement,collaboration and build teamwork to implement quality assurance measures and enhance service delivery.• Coordinate, plan, and execute managerial oversight of grants, Title VII funding, and program opportunities, ensuring alignment with organizational goals and objectives.• Technical assistance certified as Senior Health Insurance Information Program (SHIIP) Counselor.

Little Rock Metropolitan Area

• Facilitated initiatives to enhance employee skills and knowledge through effective training methodologies andtools to an estimated 900 employees.o Developed and delivered comprehensive training programs on topics such as the Family Medical LeaveAct (FMLA), Americans with Disabilities Act (ADA), religious accommodations, personnel policies andprocedures, and professional development.• Strategic lead on the development and successful implementation of leave management software improvingadministrative management of logs, investigations, and quality control measures.• Oversight of ADA processes for 2,500 employees.• Created and maintained over 350 narrative, statistical reports and electronic tracking logs for ADA, FMLA,EEOC charges, internal complaints, grievances, and hearings from receipt to final disposition.

Little Rock, Arkansas, United States

• Provided guidance and advice on state and federal laws, agency policies, and grant objectives relevant to theorganization's programs and services.• Effectively managed and tracked fiscal proprieties, overseeing budgets exceeding $500,000 monthly to ensurecompliance with financial, federal, and state regulations and organizational guidelines.• Conducted staff meetings to discuss data analysis findings, make data-driven recommendations for programenhancements, and procure quality services to ensure program fidelity and effectiveness.• Established and coordinated a Parent Advisory Council at the Division of Children and Family to provide peersupport and foster community resilience and well-being among parents and caregivers.• Developed and delivered training curricula for staff on topics such as program requirements, case managementbest practices, and legal compliance.

Little Rock, Arkansas, United States

• Developed and disseminated educational videos, and media content, and conducted over 105 trainings on assistive technology, reaching a diverse audience of over 133,000 individuals to promote awareness and accessibility for people with disabilities.• Provided customer service and demonstrated foundational knowledge of ADA, FHA, WCAG, 508 Accessibility, IEP/504 Plans, and Universal Design to advise customers on accessibility compliance policies and determine necessary accommodations in residential, vocational, and educational settings.• Extended ICAN service area across the state through extensive travel and collaboration with community entities and stakeholders.• Created and developed publication reports, media content, training, sessions, workshops, and technical assistance programs aimed at reaching diverse populations and platforms to enhance awareness of assistive technology, access, rights, and disability. Additionally, conducted reviews of learning outcomes to ensure effectiveness and relevance.

Burlington County, New Jersey, United States

• Provided crisis intervention and supportive counseling services to individuals impacted by domestic violence, leveraging strong communication and empathy skills to offer assistance and guidance.• Evaluated and report monthly, quarterly, and annual statistics of clients for grant purposes, identifying trends and opportunities for performance and quality improvements.• Collaborate with internal teams and external partners to identify training needs and priorities, develop training curricula, and deliver engaging and informative training sessions.• Establish partnerships with community organizations, service providers, and advocacy groups to expand program reach and impact, fostering a collaborative approach to addressing domestic violence.

Bachelor Of Science - Bs

Activities and Societies: Psychology Honor Society Psi Chi Alpha Sigma Tau

Master Of Business Administration - Mba, Business Administration, Management And Operations