Brian Krug Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Raleigh-Durham, North Carolina Area

Being a Genius at Apple, I was looked upon by internal and external customers as a senior resource for technical support. I exceeded ambitious company benchmarks for customer satisfaction demonstrated through a Net Promoter Score of 100% for the year 2015, more than 30 points above the store average over that period. I excelled at meeting immense customer.

Durham

As a Guest Trainer, I was selected to one of three spots in the Carolinas market to deliver company training initiatives. Immediately after training, I collaborated with market leadership to create readiness for the release of a new core product. I facilitated market hiring events and directed new-hire training to instill brand standards of customer.

Chapel Hill

After working with the company as a student, I was asked to continue my career with Top of the Hill as a manager with a primary focus of bar and beverage. Starting with organizing 3 years of backlogged files, I overhauled inventory practices to reduce overhead by 30% and beverage costs by 6% during a period of 25% revenue growth. Looking for ways to reduce.