The Indianapolis, IN market is strategically focused on:•Growth•Client Retention•Relationship Building•Team Member Development•Financial Review•Operational Efficiencies and Oversight •Marketing Simultaneously, maintaining a parallel focus on •External Business Development

•Manage and oversee a portfolio of eight facilities, reporting to three clients in the Indianapolis Metroplex•Develop and execute long-term operational strategies and benchmarks for client consideration.•Oversee a combined annual budget of $3.1 million, including monthly forecasting and adjustments. •Monitor weekly P&L activities, ensuring accuracy and resolving discrepancies with comptroller.•Maintain client relationships including regular meetings, budgetary updates, and project updates.•Supervise 61 employees, including scheduling and performance management, including reviews, discipline and terminations.•Engage in vendor negotiations, scheduling, and project management for all facility equipment including contracting $750,000 in new access control systems and equipment and EV Charging Stations.

•Managed daily operations of a retail financial services location during the pandemic.•Maintained profitability and met sales goals for 56 consecutive weeks despite pandemic challenges.•Provided ongoing training and feedback to employee, developing them for advanced positions.•Ensured compliance with all State and Federal laws, company policies and financial balancing.•Recruited, trained, and developed staff, overseeing payroll and disciplinary actions.

•Planned and implemented all aspects of business startup for a new logistics operation.•Managed fleet operations, ensuring efficient and timely fuel deliveries.•Collaborated with corporate office to secure necessary resources. •Developed operational policies, recruited local talent and trained personnel.•Monitored inventory levels and ensured compliance with DOT regulations.

•Managed fleet operations, ensuring efficient and timely fuel deliveries.•Collaborated with corporate office to secure necessary resources. •Developed operational policies, recruited local talent and trained personnel.•Monitored inventory levels and ensured compliance with DOT regulations.

• Establish Client needs• Assist Client with product benefits, advantages and quality• Ensure Client selection meets and exceeds expectations • Track Client orders through fulfillment• Multiple Monthly Top Sales Awards• Specialized in high-end, custom design and customer specific products• Consistently ranked in the Top 5 for warranties and furniture care programs • Multiple $100k months • Consistently produced above $70k per month • Twice awarded the "Thinking Different" commendation • Nominated and attended company sponsored Servant Leadership seminar

• Initiate Customer dialogue• Establish Customer needs and budget• Navigate showroom with Customer to select product• Ensure Customer selection will meet expectations and budget• Track Customer order and set delivery when merchandise became available • Follow up communication to ensure satisfaction with product and service• Multiple Monthly Top Sales Associate Awards

• Provide floor layout and design; product and merchandise selection to Mobile, AL and Gulfport, MS stores• Order all accessory inventory for each market; simultaneously monitoring sales & inventory• Communicate with corporate buyers to determine individual needs for all locations once part of the region I managed while employed as the Regional Visual and Merchandising Manager at Rhodes Furniture, Inc. Routinely employed a vast knowledge and history with these markets to present the best possible merchandise selection for Rooms To Go. Specific markets: Mobile, AL; Gulfport, MS; Pensacola, FL; Panama City, FL.• Provided support and assistance for new and existing store construction projects in: Savannah, GA; Baton Rouge, LA; Pensacola, FL; Gulfport, MS; Ft. Myers, FL; Orlando, FL; Panama City, FL; New Orleans, LA.

•Region included 14 stores in Alabama, Mississippi, Georgia, Florida & Louisiana.•Maintained 100% accountability for staffing, budgets, sales, and overall performance at all 14 locations.•Recruit, select, train, grow and maintain depth and contact with highly qualified talent in the Merchandising & Design fields for eventual placement within the region, as needed.•Procured and distributed new merchandise for each market while maintaining inventory levels in accordance with sales demand.•Consistently monitored Supply Chain logistics and communicated any disruptions or delays to local receiving and merchandising departments.•Managed new site launches and store relocations - including site selection, store layout and design, construction, staffing, branding, merchandising and stocking, through Grand Opening Day.•Full responsibility for 32 such projects while simultaneously functioning as the on-site Project Manager and maintaining oversight and accountability of my assigned, the Gulf South Region.

•Full operational authority for 3 stores in Alabama, Florida & Louisiana.•Oversee a staff of 10 including office personnel, logistics coordinators, accounting, maintenance/ repair and inventory management teams.•Budget creation and P&L Management.•Partner and collaborate with location Sales Managers to ensure sales matched expectations and reforcast when necessary.•Recruit, train, coach and develop all Operations employees. Assist in recruiting and training all Sales staff.•Actively maintain routes and logistical operations throughout region, servicing 3 store along the Gulf Coast.•Partnered with third-party providers for deliveries and service outside our regular delivery zones.•Maintained relevant inspection reports and service maintenance on delivery vehicles.•Ensured compliance with all DOT regulations.