Rebecca Moore Email & Phone Number

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas

Working with Support, Engineering, and Product teams in an agile environment to create, edit, and maintain internal and customer-facing documentation for applications and enterprise customers.

Austin, Texas Area

Austin, Texas Area

Founded the Knowledge department and developed its processes. Worked within the Training, Quality, and Knowledge departments to identify gaps, improve existing documentation, and create new process documentation within Salesforce and Confluence. Evaluated and created new training materials within the learning management system (LMS) and administered user accounts. Developed and delivered training. User acceptance testing. Salesforce user administration. Jira project and Confluence space administration.

Austin

As COO of this small iOS startup I was responsible for almost every operational function of the business, short of writing the actual code. Technical writing, user interface design, graphic design, web design, research, testing, customer support, bookkeeping, payroll, purchasing, accounts payable & receivable.

Westlake, Texas

Registered Representative with Series 7 and 63 licenses. Provided email and chat customer support for brokerage accounts.

Bachelor Of Arts (Ba), English

Minor: Writing

Associate Of Arts - Aa, Photojournalism